How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

isango! Reviews | Customer Service Reviews for https://www.feefo.com/reviews/isango-com | Feefo

Displaying all 11,904 reviews

Trusted Customer

9 years ago

Date of purchase: 16/10/2015

Unfortunately, we failed to meet the guide due to the mainly crowds and a couple…

Unfortunately, we failed to meet the guide due to the mainly crowds and a couple of staff of Doge's Palace gave us the wrong directions for meeting point. We were disappointed not able to visit this...

Read all

isango!

9 years ago

We thank you for your valuable feedback.We are sad to know you were not able to take the tour. We provide our partner's details on the voucher so that in case any customer requires any details they can contact the partner directly. We do look forward to book tours for you in future. Kind Regards Customer Support Team

Trusted Customer

9 years ago

Date of purchase: 15/10/2015

good price

isango!

9 years ago

Thank you for the positive comments and review regarding isango service. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 16/10/2015

excellent communication and direst confirm voucher

isango!

9 years ago

Thank you so much for the great review. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 15/10/2015

Everything was great.

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed our tour and we look forward to offer you our services again in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 10/10/2015

Very good service

isango!

9 years ago

We thank you for your review online. We really appreciate hearing about your experience. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 15/10/2015

As always it was easy to book, and the details of our trip and instructions…

As always it was easy to book, and the details of our trip and instructions on where we needed to meet were really clear.

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed our tour and we look forward to offer you our services again in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 14/10/2015

Clear instructions, kept informed, followed through with a firm booking.

isango!

9 years ago

Thank you for giving us this valuable feedback. We apologies for the inconvenience caused to you in this group tour We have have already informed our local partner and we assure you they would take care of this. We can truly understand your concern , that all travelers like to spend maximum time at the attraction, however due to fellow travelers misunderstanding you had to wait . Thank you once more for giving us this valuable feedback. You are our valued customer and we do look forward to serve you again in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 08/09/2015

isango!

9 years ago

Thank you for the positive comments and review regarding isango service. We look forward to book more tours for you in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 08/10/2015

Enjoyed the experience

isango!

9 years ago

Thank you for giving us a perfect rating and for recommending our tours to other travelers. Our entire isango staff enjoyed catering to your needs as much as you enjoyed your tour. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 14/10/2015

It is great to have one company that can be used to arrange trips, with…

It is great to have one company that can be used to arrange trips, with confidence, in so many different countries

isango!

9 years ago

We thank you for the great review. You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. Its nice to hear that it makes a difference. Kind Regards Customer Support Team

Product reviews

Not received a review invite?

About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

Read all

+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom

A great way to get your bearings to see what really interests

View all media (104)

Why trust Feefo reviews?

Learn more about Feefo

isango! Reviews

The Berlin Welcome CardMore reviews of this product (4)View product websitegood choice for all visitors

The Berlin Welcome CardMore reviews of this product (4)View product websitegod and cheap nice deals

Early Access to Stonehenge and Bath Tour  From LondonMore reviews of this product (2)View product websiteThe tour guide Emily from evans and evans tour is very knowledgeable and helpful. She is marvelous.keep up the good work.however wish more time given at Bath

Prague River Cruise with LunchMore reviews of this product (1)View product websiteThe food was excellent, the boat was old - but this gave it character. It was really clean and had nice seating areas inside and out. The size of the group on board seemed quite small, allowing us to...Read all

Self-Guided Bike Tour of Washington DCMore reviews of this product (1)View product website

48 Hours New York City Hop-on, Hop-Off Ticket : All Loops with Free FerryMore reviews of this product (78)View product websiteEnjoyed the experience and would recommend to friends

Prague Segway TourMore reviews of this product (1)View product websiteThis was great - the service we got from the Segway company was brilliant. Just one small comment - we also did a Segway tour through Isango in Rome. This had head sets so we could hear the guide...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?