How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

isango! Reviews | Customer Service Reviews for https://www.feefo.com/reviews/isango-com | Feefo

Displaying all 11,904 reviews

Trusted Customer

9 years ago

Date of purchase: 23/10/2015

Excellent service once again

isango!

9 years ago

We thank you for your review online. We really appreciate hearing about your experience. Your continued support and suggestions have help us grow into a better company. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 23/10/2015

Some of the details mentioned onto itinerary are not up-to-date. upto reaching the destination I…

Some of the details mentioned onto itinerary are not up-to-date. upto reaching the destination I came to know, some city tours mentioned in itinerary at 14:30 was actually as 10:00 in the morning and...

Read all

isango!

9 years ago

Thank you so much for your kind review. As promised we will review tour schedule with our partner. We do look forward to book tours for you in future again. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 15/10/2015

Instructions not good - you turn right at the well not left! TWICE

isango!

9 years ago

We're very sorry that the service was not up to your desired high standards on the day you visited. We have have already informed our local partner and we assure you they would take care of this. We really appreciate your valuable feedback. We do look forward to book tours for you in future. Kind Regards Customer Support Team

Trusted Customer

9 years ago

Request for partial refund studiously ignored.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 22/10/2015

We had a lovely evening

isango!

9 years ago

We thank you for your review online. We really appreciate hearing about your experience. Your review and feedback are very important to us.We do look forward to serve you again in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 20/10/2015

We where the last pick up after 20 minutes late, we then where told that…

We where the last pick up after 20 minutes late, we then where told that we couldn't sit together for the duration of the trip.

isango!

9 years ago

Thank you so much for your kind review.We have have already informed our local partner and we assure you they would take care of this. We do look forward to book tours for you in future again Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 12/10/2015

guide very knowledgeable

isango!

9 years ago

Thank you for your review and for choosing isango! We are happy that you enjoyed your tour and we look forward to offer you our services in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 14/10/2015

Straightforward process

isango!

9 years ago

Thanks for your booking with isango! We appreciate you choosing us as your travel partner. Rest assured, we will work our hardest to provide you with quality tours and services for years to come. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 18/10/2015

we rang on a Saturday 4 times and was told line is busy ring back…

we rang on a Saturday 4 times and was told line is busy ring back later so in the end I sent an e-mail it was responded to the next day with all the information we needed thank you

isango!

9 years ago

Thank you for giving us a perfect rating and for recommending our tours to other travelers. Our entire isango staff enjoyed catering to your travel requirements as much as you enjoyed your tour. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 18/10/2015

Service was good, staff at meeting point and cafe friendly and helpful

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed your tour and we look forward to offer you our services in future. Kind Regards Customer Support Team

Product reviews

Trusted Customer

9 years ago

Date of purchase: 15/10/2015

Their information are good and accurate.

isango!

9 years ago

Thank you for your review and for choosing isango. We are happy that you enjoyed your tour and we look forward to offer you our services in future Kind Regards Customer Support Team

Product reviews

Not received a review invite?

About isango!

isango! is a specialist retailer of tours, experiences and attraction tickets. We work across 300+ destinations with more than 10,000 experiences to choose from. “Experience the WORLD with us” Our mission is “to empower every person to experience the uniqueness of the world with us. Across 300+ destinations, our tours, activities and things to do offer unique and breathtaking moments for first-time travellers, locals and everyone in between.

Read all

+442033551240

4th Floor, 399-401 Strand, London, Greater London, WC2R 0LT, United Kingdom

A great way to get your bearings to see what really interests

View all media (104)

Why trust Feefo reviews?

Learn more about Feefo

isango! Reviews

OMNIA Vatican and Rome CardMore reviews of this product (6)View product websiteThe card was brilliant only issue we had was we missed our flight and never got the use out the full card but will be going again to ensure we get the full 3days

Lille City PassMore reviews of this product (1)View product website

Singapore Night Safari with Hotel Transfers and Optional DinnerMore reviews of this product (11)View product websiteA little rushed but really enjoyed the night safari

A Day in Granada, Including the Alhambra Palace  From the Costa del SolMore reviews of this product (4)View product website

Guided Park Guell and Sagrada Familia Tour: Skip-the-Line!More reviews of this product (4)View product websitesame as abaove

Behind The Scenes At The Eiffel Tower - Skip the Line!More reviews of this product (16)View product websiteWe were met on time at the arranged point. Tour guide was friendly, humorous and knowledgeable.

Jurong Bird Park - Guided Tour with Hotel TransfersMore reviews of this product (4)View product websitepicked up on time guide was excellent will recommend to friends good job

Galleon Dinner Cruise in VeniceMore reviews of this product (2)View product websiteThis dinner cruise was lovely and the food and wines were excellent. We enjoyed every minute of this cruise. The staff were very good and helpful. We would be happy to go this cruise again next...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?