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InTouch Credit Union Reviews

https://www.itcu.org
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ratings over the past year

InTouch Credit Union is no longer an active Feefo customer
Displaying all 206 reviews
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Gary Nazarenus
Frisco,Texas
4 years ago
Date of purchase: 14/04/2021
What Gary Nazarenus said about InTouch Credit Union:
Terri was phenomenal and helped me in a big way. She's a huge asset for InTouch.
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Service Manager
InTouch Credit Union
4 years ago
Hello Gary, and thank you for your review. We are ecstatic to hear you had such a phenomenal visit with Terri at our McKinney branch. We do pass on reviews so rest assured Terri will see your kind words as well. Thank you again, Gary, for writing and for your membership!
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Trusted Customer
4 years ago
Date of purchase: 14/04/2021
I think the service was very helpful and understanding allowing me to get a grasp of everything and getting one quickly.
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Service Manager
InTouch Credit Union
4 years ago
Hello and thank you for your review. We are happy to hear our team at the Prosper branch was able to assist you with your banking needs. Thank you again for writing and for your membership!
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Trusted Customer
4 years ago
Date of purchase: 14/04/2021
A pleasant experience
Kristin was very friendly and knowledgeable. She worked with me to get my auto refinance application started and get the application going. It was a very pleasant experience to work with her! I would...

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Service Manager
InTouch Credit Union
4 years ago
Hello and thank you for your review. We appreciate hearing that your recent auto loan experience with Kristin at our Prosper branch went so well. Thank you again for writing and for your membership!
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Excellent
Rasy Heng, she is so professional. She is so good with what she does. Accommodating, friend, she prepare my banking profiling very well.
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Service Manager
InTouch Credit Union
4 years ago
Hello and thank you for your review. We are excited to read that your recent visit with Rasy at our Prosper branch went well. Thank you again for writing and for your membership!
Trusted Customer
4 years ago
My query has been resolved
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Linda Staples
Oak Point
4 years ago
Date of purchase: 14/04/2021
What Linda Staples said about InTouch Credit Union:
The loan application process was fast!
Dawna did a great job helping me complete the application for a signature loan. The process was very quick and Dawna was key in expediting the process.
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Service Manager
InTouch Credit Union
4 years ago
Hello Linda, and thank you for your review. We are happy to read about your loan application experience with Dawna at our Frisco Warren branch. Thank you again, Linda, for writing and for your membership!
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Stepped in as needed.
Ria was very helpful. She stepped in when the person we had the appointment with had her previous appointment run over. Ria got us taken care of with a great attitude.
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Service Manager
InTouch Credit Union
4 years ago
Hello and thank you for your review. We are happy to hear Ria at our Prosper branch was able to assist you and ensure we worked with your original scheduled appointment time without any delay. Thank you again for writing and for your membership!
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Arshad Salahzadeh
Allen
4 years ago
Date of purchase: 13/04/2021
What Arshad Salahzadeh said about InTouch Credit Union:
Spannisha at Allen Branch be very helpful with helping me. She has went over and beyond more than once. I will be bringing my family to open up accounts.
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Service Manager
InTouch Credit Union
4 years ago
Hello Arshad, and thank you for your review. We are very happy to hear Spannisha at our Allen location was extremely helpful in establishing your ITCU membership. We look forward to providing you, and your family, more five-star level service in the future. Thank you again, Arshad, for writing and for your membership!
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Kevin Lamarr Ellison
Madison Heights
4 years ago
Date of purchase: 13/04/2021
What Kevin Lamarr Ellison said about InTouch Credit Union:
Very good
I had a very good experience today with Basi Patel at Intouch Credit Union
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Service Manager
InTouch Credit Union
4 years ago
Hello Kevin, and thank you for your review. We are happy to hear your visit with Basi at our Auburn Hills branch went well. Thank you again, Kevin, for writing and for your membership!
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Trusted Customer
4 years ago
Date of purchase: 12/04/2021
Excellent customer service
I been over 2 months we my aplicacion downs , I when to the bank without appointment and Alex open the door ask me about my problem and he fix the problem,
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Service Manager
InTouch Credit Union
4 years ago
Hello and thank you for your review. We apologize you were having issues with the mobile application, however we are thrilled to hear you were able to work with Alex at our Cannery branch to get everything resolved. Thank you again for writing and for your membership!
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Darlene Burke
4 years ago
Date of purchase: 11/04/2021
What Darlene Burke said about InTouch Credit Union:
Cassy is always very helpful and provides excellent service!
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Service Manager
InTouch Credit Union
4 years ago
Hello Darlene, and thank you for your review. We love hearing from members about our team, and we are happy to hear your recent visit with Cassy at our McKinney branch was excellent. Thank you again, Darlene, for writing and for your membership!
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About InTouch Credit Union
InTouch Credit Union is a not-for-profit community credit union with branches in three states: Texas, Nevada, and Michigan. While our charter was originally granted in 1974 to serve Electronic Data Systems (EDS) employees in the Dallas area, ITCU now serves 89,121 members across the U.S. as well as more than 20 countries around the world, and encompasses assets of $914,126,243.66. Please review our eligibility requirements if you’d like to join our credit union and become a fellow, equal member-owner. Join today online, by mail, or in-person, and allow us to work for you and your financial well-being!
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214-291-1776
5640 Democracy Dr,, Plano, Texas, 75024, United States
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About InTouch Credit Union
InTouch Credit Union is a not-for-profit community credit union with branches in three states: Texas, Nevada, and Michigan. While our charter was originally granted in 1974 to serve Electronic Data Systems (EDS) employees in the Dallas area, ITCU now serves 89,121 members across the U.S. as well as more than 20 countries around the world, and encompasses assets of $914,126,243.66. Please review our eligibility requirements if you’d like to join our credit union and become a fellow, equal member-owner. Join today online, by mail, or in-person, and allow us to work for you and your financial well-being!