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InTouch Credit Union Reviews

https://www.itcu.org
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ratings over the past year

InTouch Credit Union is no longer an active Feefo customer
Displaying all 206 reviews
JO
John
Dryden, mi
3 years ago
Date of purchase: 02/12/2021
What John said about InTouch Credit Union:
Exceptional Service!!
Kristen was thorough, friendly, and to the point. great customer service.
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Service Manager
InTouch Credit Union
3 years ago
Hello John, and thank you for your review. We are so happy to hear you visit with Kristen at our Prosper location was wonderful. We look forward to providing you with more five-star level service in the future. Thank you again, John, for writing and for your membership!
1
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Micah smith
Prosper
3 years ago
Date of purchase: 26/11/2021
What Micah smith said about InTouch Credit Union:
Great help!
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Service Manager
InTouch Credit Union
3 years ago
Hello Micah, and thank you for your review. We are happy to hear our Prosper branch team was a great help to you on your recent visit. Thank you again, Micah, for writing and for your membership!
3
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BW
Byron Whitaker
VAN ALSTYNE
3 years ago
Date of purchase: 17/11/2021
What Byron Whitaker said about InTouch Credit Union:
Absolute best credit union in the North Texas area.
!nTouch Credit Union, where do I start, there entire organization is first class and they treat you like you are part of a family. They truly care about you and make you feel like you are there only...

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Service Manager
InTouch Credit Union
3 years ago
Hello Byron, and thank you for your review. What an amazing review to get close to the end of the day! We are ecstatic to hear our team has been such an amazing resource for you and your family. At InTouch Credit Union we value our members (who are also our owners), and truly appreciate your very kind words. Thank you again, Byron, for writing and for your membership!
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Trusted Customer
3 years ago
Date of purchase: 16/11/2021
Very helpful
Very helpful
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Service Manager
InTouch Credit Union
3 years ago
Hello and thank you for your review. We are happy to hear our team at Prosper was very helpful during your most recent visit. Thank you again for writing and for your membership!
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BK
Brendan Kenny
Argyle, TX
3 years ago
Date of purchase: 09/11/2021
What Brendan Kenny said about InTouch Credit Union:
Excellent customer service!!!
Prompt returned calls and overall quick process. Excellent customer service!!!
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Service Manager
InTouch Credit Union
3 years ago
Hello Brendan, and thank you for your review. We are happy to hear our Prosper team was efficient in addressing your questions and was able to resolve to your satisfaction. Thank you again, Brendan, for writing and for your membership!
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JS
James Straus
Little Elm TX
3 years ago
Date of purchase: 09/11/2021
What James Straus said about InTouch Credit Union:
Great Service
They listened to my issue and helped me solve the problem.
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Service Manager
InTouch Credit Union
3 years ago
Hello James, and thank you for your review. We are so happy to hear the team at Prosper was able to assist you. Listening to our members to understand what they are looking for and need is a vital key to our business, and ensures we are truly looking out for your financial well-being. Thank you again, James, for writing and for your membership!
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CJ
Cassandra Johnson
MCKINNEY
3 years ago
Date of purchase: 08/11/2021
What Cassandra Johnson said about InTouch Credit Union:
Absolutely Amazing!!
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Service Manager
InTouch Credit Union
3 years ago
Hello Cassandra, and thank you for your review. We are thrilled to hear our Allen branch team was absolutely amazing during your most recent visit. Thank you again, Cassandra, for writing and for your membership!
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Trusted Customer
3 years ago
Date of purchase: 08/11/2021
Awesome Service
Was greeted on entry. Gave bottled of waters. Awesome service.
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Service Manager
InTouch Credit Union
3 years ago
Hello and thank you for your review. We are happy to hear our Prosper branch team greeted you promptly as you entered our branch and was able to provide awesome service during your visit. Thank you again for writing and for your membership!
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BW
Brandon Wilcocks
Gunter
3 years ago
Date of purchase: 05/11/2021
What Brandon Wilcocks said about InTouch Credit Union:
Great help with setting my new account up.
Awesome service
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Service Manager
InTouch Credit Union
3 years ago
Hello Brandon, and thank you for your review. We are happy to hear our Prosper branch team provided you with awesome service on your recent visit for your new account. Thank you again, Brandon, for writing and for your membership!
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AC
Aaron J Cook
Allen, TX
3 years ago
Date of purchase: 15/10/2021
What Aaron J Cook said about InTouch Credit Union:
I was immediately greeted when I walked in and the agent was pleasant and ready for my appointment. The entire process went very smooth, was very quick but not rushed and all of my questions were...

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Service Manager
InTouch Credit Union
3 years ago
Hello Aaron and thank you for your review. We are very happy to hear our Allen branch team took such great care of you on your recent visit. We love when members ask questions and feel comfortable discussing finances with our team. Thank you again, Aaron, for writing and for your membership!
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About InTouch Credit Union
InTouch Credit Union is a not-for-profit community credit union with branches in three states: Texas, Nevada, and Michigan. While our charter was originally granted in 1974 to serve Electronic Data Systems (EDS) employees in the Dallas area, ITCU now serves 89,121 members across the U.S. as well as more than 20 countries around the world, and encompasses assets of $914,126,243.66. Please review our eligibility requirements if you’d like to join our credit union and become a fellow, equal member-owner. Join today online, by mail, or in-person, and allow us to work for you and your financial well-being!
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214-291-1776
5640 Democracy Dr,, Plano, Texas, 75024, United States
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About InTouch Credit Union
InTouch Credit Union is a not-for-profit community credit union with branches in three states: Texas, Nevada, and Michigan. While our charter was originally granted in 1974 to serve Electronic Data Systems (EDS) employees in the Dallas area, ITCU now serves 89,121 members across the U.S. as well as more than 20 countries around the world, and encompasses assets of $914,126,243.66. Please review our eligibility requirements if you’d like to join our credit union and become a fellow, equal member-owner. Join today online, by mail, or in-person, and allow us to work for you and your financial well-being!