I thought the service was good from my advisor as I was dealing with. Out of all of the companies that I have phoned that week Daniel was the only person that actually helped me and was patient...
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Claire Cheater
Insync Insurance
1 month ago
Hello Henry,
Thank you for taking the time to share your experience. We are pleased to hear that you found our service to be good and that Dan was able to help you - he'll be pleased with your comments. If you need anything throughout the year, please do not hesitate to keep in touch.
Kind regards,
Claire Cheater
Insync Insurance
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Ashleigh Radford
Feefo Verified
1 month ago
What Ashleigh Radford said about Insync Insurance:
No response
No one is getting back to me
Claire Cheater
Insync Insurance
1 month ago
Hello Ashleigh,
We are very sorry to hear about your experience. We understand your frustration and regret that we have not been able to assist you as quickly as you would have expected. We are always looking for ways to improve our service and will take your feedback into consideration. I can see that a new policy was set up for you on the 14th September and documentation emailed to you promptly after. I have passed your comments onto the team that supported you initially for them to review your experience.
Kind regards,
Claire Cheater
Insync Insurance
0
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Simon Williams
Feefo Verified
GBR
1 month ago
What Simon Williams said about Insync Insurance:
Highly recommend, made the whole process very easy and quick! Thanks so much
Claire Cheater
Insync Insurance
1 month ago
Hello Simon,
Thank you for your wonderful feedback! We're so pleased to hear that you found the process easy and quick. We appreciate you choosing Insync Insurance.
Kind regards,
Claire Cheater
Insync Insurance
0
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Trusted Customer
Feefo Verified
1 month ago
Melissa was fantastic as she explained everything in detail and I never felt pressure to add on or even take the insurance quote.
She was very friendly, which made the call more relaxed.
The quote...
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Claire Cheater
Insync Insurance
1 month ago
Hello,
We are so pleased to hear about your positive experience with Melissa. It's wonderful that she was able to explain everything in detail and that you felt comfortable throughout the process. We're also delighted that you found our quote to be competitive. I have passed your comments to Melissa, she'll be delighted with the review.
Kind regards,
Claire Cheater
Insync Insurance
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Trusted Customer
Feefo Verified
1 month ago
The lady on the phone knew her job well and was very nice to speak to.
Claire Cheater
Insync Insurance
1 month ago
Hello,
Thank you for your kind words. We're delighted to hear that Tafida provided you with excellent service and was a pleasure to speak with, I'll be sure to pass your comments to her.
Kind regards,
Claire Cheater
Insync Insurance
0
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Trusted Customer
Feefo Verified
1 month ago
Efficient and easily handled
Great
I was returning to get a quote that had expired.
Though I had to go through all the questions again the agent was efficient and knowledgeable and explained everything I needed to know . It...
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Claire Cheater
Insync Insurance
1 month ago
Hello,
It's wonderful to hear that you had such a positive experience when returning for a new quote. We're delighted that Melissa was efficient and knowledgeable, and that she was able to explain everything clearly, making the process quicker than you anticipated.
Kind regards,
Claire Cheater
Insync Insurance
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Trusted Customer
Feefo Verified
1 month ago
Dental nurse indemnity
The whole process was easy to navigate on line, exactly what I was looking for and I had been recommended so that speaks for itself
Claire Cheater
Insync Insurance
1 month ago
Hello,
We are delighted to hear that you found the online process easy to navigate and that it met your needs. It's wonderful to know that a recommendation led you to us and that you are pleased with your experience.
Kind regards,
Claire Cheater
Insync Insurance
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Trusted Customer
Feefo Verified
1 month ago
Aesthetics insurance made easy
Happy with the service I received - Greg was very helpful when it came to completing my quote and was able to advise me on areas I was unsure of. It made the whole process easy - I was happy with the...
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Claire Cheater
Insync Insurance
1 month ago
Hello,
We are so glad to hear about your positive experience with our service. It's wonderful to know that Greg was able to provide you with helpful advice and make the quoting process easy for you. We appreciate you choosing Insync Insurance and are pleased you feel confident in your new policy.
Kind regards,
Claire @ Insync Insurance
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Trusted Customer
Feefo Verified
1 month ago
Beauty insurance
helpful and patient
Claire Cheater
Insync Insurance
1 month ago
Hello,
Thank you for your kind words. We are so glad to hear that you found our service to be helpful and that our team was patient with you. We strive to provide the best possible experience for all our customers and it's wonderful to know we achieved this with you.
Kind regards,
Claire Cheater
Insync Insurance
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Sheila Frimpong
Feefo Verified
GBR
1 month ago
What Sheila Frimpong said about Insync Insurance:
Frimpong
I am waiting on refund for been over charged as a new customer is appauling.
Claire Cheater
Insync Insurance
1 month ago
Hello Sheila,
We are sorry to hear about the difficulties you have experienced as a new customer. We understand how frustrating this must be and appreciate you bringing it to our attention. I can confirm that a refund has been processed for the duplicate payment shown on the system, and I have referred the matter to our Accounts team so they can investigate why this occurred. In the meantime, you should receive the refund shortly.
Kind regards,
Claire @ Insync Insurance
Insync takes a fresh and innovative approach to insuring your business or let property, utilising the latest technology to enhance relationships NOT to replace them. The digital-yet-personal service you’ve craved, at a price you’ll love! We compare prices from our panel of leading UK insurers in minutes, helping you find the right protection at a price that won't break the bank.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Insync takes a fresh and innovative approach to insuring your business or let property, utilising the latest technology to enhance relationships NOT to replace them. The digital-yet-personal service you’ve craved, at a price you’ll love! We compare prices from our panel of leading UK insurers in minutes, helping you find the right protection at a price that won't break the bank.