Buying was straightforward. . As I am only a few days into my holiday, why are you asking about feedback? The test of any insurance policy is how it responds to and pays out claims ask me again after...
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David Mayo Pardo
InsureandGo Aus
3 years ago
Hi Elizabeth,
Thank you for your feedback. We like to ask customers about their experience when purchasing our policy, the clarity of the information on our website, or any interactions with our customer service team. We understand that many of our customers would also like to review our services when making a claim, so please feel free to leave us your feedback if you need to make a claim in the future. We hope you have a wonderful trip.
Regards,
Anna
***BUYER BEWARE**
Read the fine print. I thought I was fully insured instead I lost $15,000 worth of “uninsured” belongings.
David Mayo
InsureandGo Aus
3 years ago
Hi there,
I am sorry to hear about your experience with us. Due to privacy reasons, I cannot comment on the details of your claim on Feefo. However, you can dispute your case with our complaints team by emailing complaints@insureandgo.com.au.
Regards,
Anna
Product reviews
David Mayo
InsureandGo Aus
3 years ago
Hi there,
I am sorry to hear about your experience with us. Due to privacy reasons, I cannot comment on the details of your claim on Feefo. However, you can dispute your case with our complaints team by emailing complaints@insureandgo.com.au.
Regards,
Anna
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
