Rang customer service- spoke to 'ritz' explained error on Internet site that overcharged me. She was extremely unhelpful and when I said I will no longer be going with insure and go in the future -...
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InsureandGo
InsureandGo Aus
13 years ago
Thank you for your feedback regarding InsureandGo travel insurance.
We apologise for the confusion that caused you to select the wrong policy option online. We are able to cancel your current policy and you will receive the full refund within 2-3 days, you can then proceed to purchase the correct policy if deemed appropriate. If you require any assistance in setting up the correct policy please call 1300 401 177
The InsureandGo Team
Did have problem first timewhen paying online, so had to get another quote to complete payment. Website advised to contact them via phone to resolve the problem, but I did not want that option.
This is the first time we have bought Travel Insurance on line. We have completed our trip without any hassles, but knowing that we were covered for the items we selected relieved us of any...
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Product reviews
Date of purchase: 06/03/2013
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Feefo Verified
13 years ago
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