Long delay awaiting human operator,by phone call, but very efficient once at that stage.Might be interesting if you could answer pre-med questions on on-line form and then receive company response by...
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Date of purchase: 31/07/2013
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Trusted Customer
13 years ago
satisfactory
Date of purchase: 31/07/2013
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Trusted Customer
13 years ago
Website was good and later telephone call was handled very well.
I would prefer to see how they handle my claim(s) if any before I comment.
It is easy to purchase insurance but it is often another matter to get them to pay up if there is a valid claim. Surveys...
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InsureandGo
InsureandGo Aus
13 years ago
Thank you for your feedback.
We will look into the "no comment" suggestion.
We hope you have a good trip.
Warm regards,
The InsureandGo Team
I did some web research and I found out that the company of the same name in the UK got a lot of negative comments. But so far the Australian company has been very good and the staff been helpful...
I purchased the policy on line however there appeard to be issues with the credit card. When I changed card the date defaulted to the same day as purchase rather the future date I really wanted
InsureandGo
InsureandGo Aus
13 years ago
We apologise for any inconvenience caused. The site experienced a glitch. We are looking into it to ensure it does not happen again.
Thank you for your feedback.
Warm regards,
The InsureandGo Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
