I had no problems when talking with the representative and he explained fully all steps required.
He answered all questions that I asked with a positive reply.
Very smooth process, the only thing that went wrong was when I went in to confirm my original quote (15005337) to buy the price had changed and my entertainment book discount did not follow through...
I held for ages before my call to take out a policy was answered and this makes me even more concerned how long it would take if O have a claim.
InsureandGo
InsureandGo Aus
13 years ago
Thank you for your feedback. We sincerely apologise for any inconvenience caused. We were experiencing higher than anticipated call volumes. If you require any further assistance you can contact us via email info@insureandgo.com.au , via phone 1300 401 177 or via Live Chat on our website.
Have a safe trip,
The InsureandGo Team
Date of purchase: 05/08/2013
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Trusted Customer
13 years ago
Easy to navigate the website and good customer service when I rang initially.
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