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INSTRUMENT FURNITURE Reviews | Customer Service Reviews for https://www.feefo.com/reviews/instrument-furniture | Feefo

Trusted Customer

9 years ago

Good customer service

Very polite and accommodating. They turned up on time and quickly put the wardrobe together, and they took all the rubbish with them when they left.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your lovely comments. They keep us motivated.

Product reviews

Date of purchase: 26/12/2016

1

Trusted Customer

9 years ago

Wardrobe is excellent quality, much better than expected. Had 2 guys assemble it which was well worth it, they rang to give us time slot and updates and cleaned up their mess when leaving. Beyond...

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your kind words.

Product reviews

Date of purchase: 30/12/2016

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Astonishing excellent . 100%

I have never come across a more efficient company. I was also impressed with the courtesy and politeness of the two delivery guys. Will return and most of all I will raccomend to anyone.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you so much for your business and for nice comments

Product reviews

Date of purchase: 27/12/2016

1

Trusted Customer

9 years ago

Wardrobes excellent quality. Sturdy and chic. Fast delivery. Friendly staff...

Wardrobes excellent quality. Sturdy and chic. Fast delivery. Friendly staff. Have already recommended them.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for shopping with us. Really appreciate your positive comments

Product reviews

Date of purchase: 10/11/2016

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Excellent service by INSTRUMENT FURNITURE

Excellent service - would purchase again

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your kind comments

Product reviews

Date of purchase: 23/12/2016

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Item arrived in a timely manner, the driver kept me updated with their ETA ...

Item arrived in a timely manner, the driver kept me updated with their ETA and wardrobe was assembled swiftly. Now I shall wait and see how it performs over time.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your feedback.

Product reviews

Date of purchase: 20/12/2016

1

Trusted Customer

9 years ago

Excellent all round

Love the wardrobe and the customer service is fantastic. Kept informed re when delivery would be and fast, friendly installers. Over the moon.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your business and nice words

Product reviews

Date of purchase: 16/12/2016

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Great Stuff!

Great friendly service, good furniture at very good prices. Ordered ours to be assembled and the guys that came were very professional and tidy. Great Stuff!

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Thank you for your great comments, really appreciate that.

Product reviews

Date of purchase: 15/12/2016

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Fantastic

Easy to order, good furniture, quick delivery and a service that we can pay for for them to build our wardrobes. Perfect

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Glad you liked our product and service. Thank you.

Product reviews

Date of purchase: 13/12/2016

1

TC

Trusted Customer

Gloucester

9 years ago

What Trusted Customer said about INSTRUMENT FURNITURE:

Very good quality, unfortunately instructions not in English. First items d...

Very good quality, unfortunately instructions not in English. First items delivered required 40 pounds and were on time next item ordered 8th December not yet received.!!! Pleased with what I have.

Vidas Urbutis

INSTRUMENT FURNITURE

9 years ago

Hi Martin, thank you for your feedback. Our all instructions are picture instruction so you don't have to speak any language to understand them. We have delivery zones clearly stated in all our item descriptions and you are in our Orange Zone where we charge £40 for wardrobes and £20 for chest of drawers. Also it states that we deliver to your area within 1-10 working days, you bought last item on 8th December but left us 3 starts on 16th, which is a bit unfair to us, because your item has been shipped with ParcelForce and we didn't charge for the shipping as you are returning customer. We wish you contacted us first before leaving 3 stars as we have good products and did everything as we say we would, and even saved you money.

I have attached the link to product page as a proof of all what we say: https://www.instrument.london/products/instrument-idea-chest-of-drawers-white

Many thanks,

Instrument Ltd

TC

Trusted Customer

9 years ago

Very good quality,will definitely buy more. Told and have shown all my friends and neighbors.

Product reviews

Date of purchase: 08/12/2016

1

INSTRUMENT FURNITURE Reviews

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