INSTRUMENT FURNITURE is no longer an active Feefo customer
Displaying all 1,968 reviews
Trusted Customer
1 year ago
Date of purchase: 22/03/2023
Great furniture looks great, felt sorry for staff as worked long into the evening to complete.
Easy process from stat to finish, would recommend
Product reviews
As before assembly was great just stuff working a long day
Great fit for our bedroom
Fits well in our bedroom and looks great
Great assembly service, sadly staff worked late and had to get home
Looks more expensive than it cost
0
Share
OR
Omar Rehman
1 year ago
Date of purchase: 27/03/2023
What Omar Rehman said about INSTRUMENT FURNITURE:
Great service. Speedy delivery and installation by professionals.
Team
INSTRUMENT FURNITURE
1 year ago
thank you so much for your review! 🙏
Product reviews
👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Perfect installation and very clean.
Excellent quality and exactly like the pictures.
0
Share
PD
Patricia Deane
1 year ago
Date of purchase: 26/03/2023
What Patricia Deane said about INSTRUMENT FURNITURE:
Brilliant service from start to finish. The order process was straightforward and delivery arrived as promised. I opted for the assembly service and the chaps did a fabulous job, cleared up as they le
...
Read all
Team
INSTRUMENT FURNITURE
1 year ago
Thank you so much for your review ❤️
Product reviews
Exactly what I wanted, looks even better in the flesh
Perfect for the guest room
0
Share
Trusted Customer
1 year ago
Date of purchase: 20/03/2023
Delay in delivery,stated 10 days when ordered received after several email , received 26 days later
Team
INSTRUMENT FURNITURE
1 year ago
Thank you for your review, glad you are happy with the wardrobe. Your wardrobe was on pre-order mode when purchased, with delivery time quoted to be longer, after the restock date. Once it reached our warehouse, we then delivered. Apologies if longer than anticipated or if anything was unclear
Product reviews
Only ordered extra rail on
Flat pack we assembled very easy instructions
Excellent wardrobe beautiful
0
Share
NB
Nina Barlow
1 year ago
Date of purchase: 17/03/2023
What Nina Barlow said about INSTRUMENT FURNITURE:
Following my order I was kept informed throughout the process. I was called the night before delivery and assembly. The guy arrived on time and was so respectful of my home. The Cleo wardrobe and draw
...
Read all
Team
INSTRUMENT FURNITURE
1 year ago
Thank you so much for your feedback!
Product reviews
This guy seriously knew what he was doing
The chest looks beautiful. The bottom of the drawers appears a little flimsy
The added rail was fitted too.
Arrived on time and worked quickly and efficiently. So respectful too
Lovely looking furniture and the doors slide so easily. True to size and assembled perfectly
11
Share
RS
Rachel Stevens
1 year ago
Date of purchase: 20/01/2023
What Rachel Stevens said about INSTRUMENT FURNITURE:
Lovely company and even better wardrobes. After long research bought from their luxury range - Ipanema wardrobe. It came with included assembly so definitely felt like bonus. Had to wait about 10 week
...
Read all
Team
INSTRUMENT FURNITURE
1 year ago
Thank s you so much for review!
Product reviews
sturdy, quality, great looking item
11
Share
SC
Stephanie O'Connor
Writtle, Essex
1 year ago
Date of purchase: 09/03/2023
What Stephanie O'Connor said about INSTRUMENT FURNITURE:
Everything was so easy to do when I ordered. Delivery was on time and I appreciated being given the choices given. Best of all, apart from the wardrobe itself, was the attitude of the two delivery men
...
Read all
Team
INSTRUMENT FURNITURE
1 year ago
Thank you so much for your great review! ❤️
Product reviews
Flat packed with my own person putting them up.
Just what I wanted, at a price I was more than willing to pay. They look great.
11
Share
Trusted Customer
1 year ago
Date of purchase: 18/02/2023
Speedy delivery and the 2 guys that put it together did such a great job. The wardrobe is better than I expected, I purchased extra rails which gives so much space. Just what I needed in my small flat
...
Read all
Team
INSTRUMENT FURNITURE
1 year ago
Thank you for choosing us!
Product reviews
Guys did a great job. Quick and efficient
Best purchase. Worth the money
Bought 3 extra rails. Gives so much space
10
Share
Trusted Customer
1 year ago
Date of purchase: 09/03/2023
Furniture has some damage and i had to help the man assembling even though i paid for the 'award winning assembly' , not the service i paid for, have contacted Instrument for a follow up.
Team
INSTRUMENT FURNITURE
1 year ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
Product reviews
fine comes with extra shelves.
only 1 man showed up i had to help him partly assemble the furniture which is not the point of paying extra for this service.
Team
INSTRUMENT FURNITURE
1 year ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
product looks good but is partly damaged, also comes without brackets to secure to wall which is a safety hazard.
Team
INSTRUMENT FURNITURE
1 year ago
Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again
2
Share
SJ
scott jenner
1 year ago
Date of purchase: 04/03/2023
What scott jenner said about INSTRUMENT FURNITURE:
Delivered on time and very helpful with any questions.good quality furniture at a better price than most
Team
INSTRUMENT FURNITURE
1 year ago
Thank you for a great rating and kind words!
Product reviews
It was pretty easy to construct just follow the instructions methodically
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
