Insight Vacations Reviews

At Insight Vacations, we take care of the details of the tour so that you can relax and enjoy an unforgettable adventure. So it pleases us to read that you liked our carefully crafted itineraries, and that when faced with complications; our professional team provided the exceptional level of service we are recognised for. Furthermore, we have forward your suggestions for more dining experiences to our Product Development team for their consideration; however we would like to assure you that gratuities for the hotel staff are included in the price of our tours. Additionally, we are happy that you valued exploring off the beaten track with us, and hope you were able to gain a deeper insight into the local life.

Providing our guests’ with rewarding ways to indulge in travel inspires us here at Insight Vacations. So we are delighted that your Tour Director, and Driver were able to help make your experience so memorable. Additionally, we have forwarded your suggestion of the replication of Max and Jim, to our Operations team for their consideration.

Our Tour Directors work passionately to help bring our guests' destinations to life.  So, that’s why we are saddened that on this occasion the service did not live up to your expectations. Please be advised that we have sent your comments to the Tour Director's Manager to be discussed. Additionally, we regret to learn that the tempo of the tour was not as you had anticipated. Perhaps, if you are considering journeying with us in the future, one of our easy pace touring styles may be better suited to your preferences. Nevertheless, we are very pleased that you enjoyed taking in the sights, and hope you have taken many wonderful memories away from your holidays. 

It’s brilliant to learn that you had an amazing experience with us in the Mediterranean. Equally, we are as pleased that you enjoyed relaxing in comfort at our first class hotels, as we know that were you stay makes the difference between a good holiday and an unforgettable one.