How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Insight Vacations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,211 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

too many long drives

I enjoyed seeing a different part of the world.

Product reviews

Date of purchase: 09/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Service from tour director and drivers was amazing. We had no contact with your office.

Product reviews

Date of purchase: 09/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Calling the Insight office and working with Camille was wonderful. Traveling solo I was a bit apprehensive, but I was met at the airport and transferred to Giancarlo and Elena. Bus driver and guide...

Product reviews

Date of purchase: 22/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Our guide was very knowledgeable about Scotland, the different cities, history, if he didn't know the answers to the questions he looked them up. John was wonderful and did his job well! Both...

Dale

Insight Vacations

8 years ago

It truly pleases us to read that the professionalism shown by our passionate team on the ground, helped you to get the best out of your destination. As, we greatly value our guests feedback; we have forwarded your suggestion for an alternative sightseeing experience to our Product Development team for their consideration. Furthermore, because we want our guests' to be able to have flexibility and the opportunity to discover in a way that suits their individual needs, we make it possible to be able to choose the Optional Experiences they would like to participate in during the tour. However; we recognise that you would like these to be included in the itinerary. Therefore, perhaps if you are considering journeying with us in the future, our Luxury Gold Vacations, with all featured experiences included, may be better suited to your preferences.

Product reviews

Date of purchase: 08/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Our tour director was fantastic, but we often stayed in hotels far from city center. We had twin beds in our rooms and only views of the roof or garbage. After talking with our fellow travelers we...

Product reviews

Date of purchase: 14/07/2017

Trusted Customer

8 years ago

Great time!

Our guide was awesome. She went above and beyond to make everything great.

Product reviews

Date of purchase: 09/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

The guide Mark was outstanding. Excellent coordination at all locations. Good hotels but breakfast at all places needs to be better.

Product reviews

Date of purchase: 06/07/2017

Trusted Customer

8 years ago

very organized by tour guide.

Product reviews

Date of purchase: 20/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

We had one issue with the travel bus. Both the Tour Director Cherrly Duke and driver Mike Hathaway worked like professionals. Both worked together and had the situation under control within 30...

Product reviews

Date of purchase: 14/07/2017

Trusted Customer

8 years ago

Top notch

Top notch organization in terms of preparation and availability of information.

Product reviews

Date of purchase: 06/07/2017

Not received a review invite?

View all media (11418)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Insight Vacations Reviews

Grand Tour of ScandinaviaMore reviews of this product (25)View product websiteSome of the long drives could have been replaced with a flight

Britain and Ireland DiscoveryMore reviews of this product (10)View product websiteEverything was timed and organised so well. It just all flowed and was totally stress free. We saw such a variety of things.

Country Roads of Puglia and The Neapolitan RivieraMore reviews of this product (9)View product websiteGreat trip. I would have liked an extra day in Rome and I would have liked the bus ride from Alberabello to be broken up with another stop.

Country Roads of ScotlandMore reviews of this product (50)View product websiteI loved Scotland. Beautiful country and I wish I could have stayed longer and explored more. Hotels were nice and what I expected for a country roads tour. Food was excellent. Everyone was courteous...Read more

Britain and Ireland ExplorerMore reviews of this product (15)View product websiteThis is the best reason to take this trip. We had a blast running through the UK. We will definitely be back and spend more time in our favorite spots.

Italian IntermezzoMore reviews of this product (24)View product websiteExcursions were great and worth every penny. Hotels were nice.

Best of ItalyMore reviews of this product (1)View product websiteNice selection of sights to see. One suggestion the optional tours or daily dinners should not come in the way of free time to do some free exploration,

Best of ItalyMore reviews of this product (38)View product websitegot to see everything we wanted to see....

Britain and Ireland ExplorerMore reviews of this product (15)View product websiteSometimes some visits were to short. I know that with this much travel, it would take a month to hit all the attractions with time to visit all the towns and cities.

Best of Italy End NaplesMore reviews of this product (5)View product websiteWe selected the itinerary because we could stop and stay in Sorrento. It gave us an overview of some of Italy's most beautiful cities and landscapes.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?