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Insight Vacations Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 59,104 reviews

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Everything was well organized. There was a balance of tour time and free time. The hotels and restaurants were excellent. I would highly recommend using Insight Vacations

Product reviews

Date of purchase: 22/07/2017

Trusted Customer

8 years ago

Excellent experience

Entire vacation was excellent the knowledge of the director and the drivers ability made for a safe and enjoyable experience

Product reviews

Date of purchase: 21/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Good Scandinavian Tour

The Tour Director was good and the Coach Driver was excellent.

Product reviews

Date of purchase: 16/07/2017

Trusted Customer

Adelaide

8 years ago

What Trusted Customer said about Insight Vacations:

Very easy to book

The ease of booking our trips was great.

Product reviews

Date of purchase: 07/07/2017

Trusted Customer

8 years ago

The trip itself was extremely well thought out and our guide was excellent

While all our accommodation was ideally situated, we were given rooms to the back of the properties and very few with any form of view.

Product reviews

Date of purchase: 16/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

Our tour leader, Sue Mason, for the land content was exceptional.

Customer service, with a couple of exceptions, was good.

Product reviews

Date of purchase: 09/07/2017

Trusted Customer

8 years ago

See above

Insight is a great company, and I plan to travel with them again and again. However, this Luxury Gold Tour did not live up to my expectations. The main problem was the guide, and many of the rooms...

Dale

Insight Vacations

8 years ago

Thank you for continuously choosing Insight Vacations to accompany you on your touring adventures. We are delighted that your enjoyed taking in the remarkable sights on the Majesty of the Rockies tour. As we endeavour to provide our guests’ with the most wonderful experiences, it truly concerns us to learn of your disappointment with some of the hotel rooms and the Travelling Concierge. Therefore, your comments are currently being discussed to ensure that all of our guests' receive the same outstanding experiences that they have come to associate with Insight Vacations. Furthermore, we welcome our next journey together and another chance to exceed your expectations at every opportunity.

Product reviews

Date of purchase: 02/07/2017

Trusted Customer

8 years ago

They made a mistake with hotel booking we ended up paying for extra hotel night. It is still not sorted. It was not our fault but they will not refund the money. Our travel agent has got no where...

Dale

Insight Vacations

8 years ago

We regret to learn about the complication surrounding the booking of your hotels and would like to inform you that your comments are now with our Guest Relations team for their review. Therefore, they will be in contact with you as soon as possible so that your concerns can be addressed directly. Nevertheless, it makes us happy to learn that you enjoyed taking in the sights with us in the British Isles.

Product reviews

Date of purchase: 11/07/2017

Trusted Customer

8 years ago

What Trusted Customer said about Insight Vacations:

It was an excellent experience. Sara was a dream for a guide. My family and I are discussing using Insight for a trip next year.

Product reviews

Date of purchase: 20/07/2017

Trusted Customer

ALBURY NSW

8 years ago

What Trusted Customer said about Insight Vacations:

We felt very rushed and relaxed starts only happened once.

Accommodation and location was very good. Some meals not so good. Having 37 passengers was a challenge at times our last Insight tour only had 17 which was wonderful. It's only possible we would...

Product reviews

Date of purchase: 01/07/2017

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Insight Vacations Reviews

Country Roads of Puglia and The Neapolitan RivieraMore reviews of this product (9)View product websiteThe 10 days went by quickly

Highlights of Poland AirMore reviews of this product (1)View product websiteItinerary gave us a great insight in to all the history of Poland

Country Roads of Northern ItalyMore reviews of this product (3)View product websiteAn amazing experience, saw so much and the whole tour was fantastic. More than I expected.

Sicily in DepthMore reviews of this product (5)View product websiteStarted a little underwhelming but very quickly turned into a fantastic tour, got better every day.

Country Roads of SwitzerlandMore reviews of this product (15)View product websiteWonderful! Stunning scenery and great guide

Switzerland and the RhineMore reviews of this product (2)View product websiteLand content was wonderful, Uniworld could have introduced some on board talks or entertainment related to particular areas of our journey.

Majesty of the RockiesMore reviews of this product (3)View product websiteThis was a great itinerary

Romantic Britain and Ireland Incl Bonus nt AirMore reviews of this product (11)View product websiteWe enjoyed places visited. Some of the optional extras where not very good

Best of ItalyMore reviews of this product (38)View product websiteThe only things I did not like were the Florence trips to the Leather and Gold shops. Those were just sales pitches. Plus I have been reading about the spots in Florence that I missed.

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