How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Imperial Rooms Reviews

https://imperialrooms.co.uk

Rated

Exceptional

Online Shopping Bedding Curtains Throws & Home ware.

Service

4.7

Product

4.6

ratings over the past year

Displaying all 2,083 reviews

Trusted Customer

6 months ago

Date of purchase: 27/11/2024

Imperial Rooms

Can't comment on anything different to how I normally order online - so was smooth. Parcel did go missing but great communication with company 👍

Customer Support

Imperial Rooms

6 months ago

Dear Customer, Thank you so much for your feedback, and we are truly apologize for the inconvenience you've experienced with your delivery. It’s great to hear that your ordering process was smooth, but we completely understand how frustrating it must have been to receive your package at the wrong address and without any notification about its location. This is certainly not the experience we want for our customers. We take your concern seriously and will certainly look into improving our delivery process to ensure this doesn’t happen in the future. Your feedback helps us identify areas that need attention, and we’re committed to making the necessary adjustments. Thank you again for your understanding, and we sincerely hope your next experience with us will be flawless. Kind Regards.

Product reviews

Customer Support

Imperial Rooms

6 months ago

Dear Customer, It’s great to hear that you’re happy with your duvet! It sounds like it’s providing the warmth and comfort you were looking for, especially during these colder months. A second order means you’re really pleased with its quality, which is always reassuring. We completely understand how important durability is, and we hope it continues to serve you well for a long time. If you’re looking for similar cozy options or want to know how to care for it to make it last longer, many people find that avoiding frequent washing or using duvet protectors can help maintain its fluffiness and longevity. Thank you for sharing your positive experience, and here’s hoping you enjoy many more nights of warmth and comfort with your duvet! Beat Regards.

Trusted Customer

6 months ago

Date of purchase: 03/12/2024

Imperial Rooms

Can't comment on anything different to how I normally order online.

Product reviews

Luke Russell

Ne40 3ew

6 months ago

Date of purchase: 05/12/2024

What Luke Russell said about Imperial Rooms:

Amazing first time shop

Great service very helpfull.

Product reviews

mrs angela haytree

Wigan

7 months ago

Date of purchase: 03/12/2024

What mrs angela haytree said about Imperial Rooms:

Good products at value prices

Very fast dispatch and delivery

Product reviews

Trusted Customer

7 months ago

Date of purchase: 02/12/2024

Delivered quickly

Came within a couple of days. Happy with service

Product reviews

Julie Davies

Moray

7 months ago

Date of purchase: 29/11/2024

What Julie Davies said about Imperial Rooms:

Deep SKS GREY FITTED SHEET

Was speedy no problems. Second time of using this company so well recommended

Product reviews

Trusted Customer

7 months ago

Date of purchase: 29/11/2024

Very good.

Product reviews

Trusted Customer

7 months ago

Date of purchase: 29/11/2024

Excellent service as always.

Product reviews

Kay Jackson

Fife

7 months ago

Date of purchase: 27/11/2024

What Kay Jackson said about Imperial Rooms:

Quick delivery, easy to order,

Product reviews

Fay McMath

Bexleyheath

7 months ago

Date of purchase: 26/11/2024

What Fay McMath said about Imperial Rooms:

As described

Quick delivery

Product reviews

Not received a review invite?

About Imperial Rooms

Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.

Read all

+44 (0)20 8507 7744

113 River Road Belmoral Trading EST Unit 5, Essex,IG11 0EG, London, Greater London, IG11 0EG, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Imperial Rooms Reviews

Navy Blue Duvet Cover Set Plain DyedMore reviews of this product (12)View product websiteIt does what is says - cover for duvet

15 Duvet Tog Extra Winter Warm Hollow Fiber, SingleMore reviews of this product (15)View product websiteI would recommend this duvet - 2nd time I've ordered this. Snuggly and warm especially at this time of the year. I'm happy 😊. Hope it lasts long

15 Duvet Tog Extra Winter Warm Hollow Fiber, SingleMore reviews of this product (15)View product websiteI would recommend this duvet. Snuggly and warm especially at this time of the year. I'm happy 😊. Hope it lasts long

Wool Blanket Sherpa Throws, Blue / 200cm x 240cmMore reviews of this product (103)View product websiteGreat quality amazing price always very good customer service when required would recommend 👍

Stripe Extra Deep Mattress Fitted Sheets 40CMMore reviews of this product (2)View product websiteNice and soft. Look good with the subtle stripe. Depth is perfect for a deep mattress and topper. Excellent value for money and free delivery.

Extra Deep Mattress Protector Elastic SkirtMore reviews of this product (19)View product websiteGreat, I've been looking for a king sized matress protector with skirts for a while, most seem to only come with straps. Could be thicker but does what it's supposed to do.

Extra Deep Plain Fitted Bed Sheet, Charcoal / Super KingMore reviews of this product (235)View product websiteNeed this deepness for my Super KS bed so happy to have purchased this item.

Light Grey Pencil Pleat Curtains Thermal BlackoutMore reviews of this product (1)View product websiteNice material which has a bit of movement ( not stiff) have not actually put them on the window yet. good service & fast delivery.

Extra Deep Mattress Protector Elastic SkirtMore reviews of this product (19)View product website

Polka Dot Duvet Cover Reversible Bedding Set White & GreyMore reviews of this product (13)View product websiteThese items are a xmas gift, but i am using sheets purchased from you and they are lovely, good size, very soft, and wash beautifully, highly recommend them, Thank you.

10.5 Duvet Tog Extra Winter Warm Hollow Fiber, KingMore reviews of this product (4)View product website

Stripe Extra Deep Mattress Fitted Sheets 40CMMore reviews of this product (2)View product website

13.5 Duvet Tog Extra Winter Warm Hollow Fiber, DoubleMore reviews of this product (9)View product websiteExcellent quality and value

13.5 Duvet Tog Extra Winter Warm Hollow Fiber, KingMore reviews of this product (9)View product websiteBought these to hand out to the elderly at our pantry. They are all very pleased and cosy

Wool Blanket Sherpa Throws, Camel / 130cm x 150cmMore reviews of this product (103)View product websiteAs described

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?