What Nicoleta Mariana Badila said about ILX Group:
it was easy and smooth. Yes, I would recommend it.
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JM
James Magombo
1 year ago
Date of purchase: 19/12/2023
What James Magombo said about ILX Group:
The team should increase availability. I had problems during my purchase and it was difficult to get immediate assistance due to leaves and people being away. Ended up costing me 2 months in time.
First there was a discounted price on the invoice,secondly the interface for the course is a well thought out process and lastly I was able to get my book in two days time.
To people working on this topic, paste is fine. Rithm was too fast reading/highlighting texts, so to take the test I have to study it mysilf again. To time to digest. No practice.
Rachel
ILX Group
1 year ago
Thank you for your feedback. We're sorry to hear that you don't feel fully prepared for the exam following your training course. You do have 12 months within which to book your exam, so you have more time to revise.
Our courses and training materials follow a strict accreditation process with the certification IP owner (Peoplecert), so that we can be certain of the high quality of the training we're delivering and that candidates are prepared to pass their exam.
We follow the recommendation from Peoplecert to run this course over three days, but we do appreciate that it is an intense course, with a lot of content to cover over the time given. We do, however, offer PRINCE2 7 e-learning, which is a self-paced training option that comes with a 12-month licence, so you can learn at a pace that suits you.
Your comments have been passed to our training delivery team to help them make improvements for future course delivery.
ILX did provide okay customer service but overall I really did not like the course and how it was set-up (Prince 2 7th Edition, Foundation). It was confusing, chaotic (too many documents on too many...
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Rachel
ILX Group
1 year ago
Thank you for your feedback. We strive to provide every learner with a great training experience, and so we're sorry to hear you did not enjoy your course. Your comments here and on your feedback form has been passed over to our training delivery team to help them make improvements for future course delivery.
Our courses and training materials follow a strict accreditation process with the certification IP owner (Peoplecert), so that we can be certain of the high quality of the training we're delivering. The recommendation from Peoplecert is to run this course over three days, which is what we do, but it is described on our website as an intense course, as there is a lot of content to cover to ensure that learners are prepared for their exams. We do however, offer a PRINCE2 7 e-learning, which is a self-paced training option that comes with a 12-month licence, so you can learn at a pace that suits you.
We do appreciate that you have to access both our e-learning portal (for the pre-course modules and course training materials) and the Peoplecert platform (for the exam voucher and official manual), but this will be the case for all training providers, as the exam and manual are only accessible via the Peoplecert portal.
Please feel free to get in touch with your sales rep and they will be able to provide you with access to project management training content that may be better suited to you.
Product reviews
Rachel
ILX Group
1 year ago
Please feel free to get in touch with your sales rep and they will be able to provide you with access to project management training content that may be better suited to you. I can see from your course feedback form that your reason for attending the course was to learn about project management, however PRINCE2 gives you a framework for managing projects, it does not tell you what project management is. A course such as the APM Project Fundamentals Qualification would be a better option meet this learning objective.
We were told we had the new course and have been given the old one. We have asked multiple times for the correct course but have been ignored.
Rachel
ILX Group
1 year ago
Thank you for your feedback. I can see from our system that you were given quotes for both the PRINCE2 6th Edition and PRINCE2 7 courses, and you opted to go for PRINCE2 6th Edition because it was cheaper. The differences between the two were explained to you, as was the fact that you would need to renew your certification in three years time (whichever version you did), at which point you could move onto the PRINCE2 7 exam.
I can also see a couple of emails from your colleague that unfortunately got picked up by our spam filter. However, one of our customer support team members did respond and reiterated the conversation you had initially had where you opted for the cheaper PRINCE2 6th Edition course over PRINCE2 7.
Unfortunately I have to give a Poor rating. Which is for the Scrum Master E-Learning Content. I have failed the exam 3 times, scoring 33, 36, 35 each time missing the pass mark of 37/50 by few...
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Rachel
ILX Group
1 year ago
Thank you for your feedback and I'm sorry to hear that you've had this experience with our Scrum Master e-learning. Our training course goes through a strict accreditation process with the examining institute and accrediting body, APMG International, so we can be certain of the high quality of the e-learning product, and that it fully prepares candidates for passing the exams. However, I've spoken to our customer support team and someone will be in touch with you in the next day or two arrange a free of charge tutor support session and a free exam resit.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
ILX delivers accredited training to thousands of customers across the world every year.
We know learning has the power to transform lives and businesses. That's why we create learning experiences that inspire real, lasting change. Our courses will build new skills, changed behaviours, and greater confidence that lead to improved individual and collective performance.