How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ID Mobile Reviews

https://www.idmobile.co.uk

Rated

Excellent

67%

service satisfaction

93%

delivery satisfaction

86%

recommends

Service

4.3

Product

4.5

7,901

1,640

535

316

1,046

11,438

ratings over the past year

Displaying all 118,589 reviews

Santiago

Telford

11 months ago

Date of purchase: 02/06/2024

Satisfied with delivery

Recommends

Satisfied with service

What Santiago said about ID Mobile:

The whole process was really quick. And setting it up was really straightforward. I needed my customer number and they provided it to me over the chat really quick. Very efficient and friendly...

Read all

Product reviews

Valon

London

3 months ago

Date of purchase: 22/10/2024

Satisfied with delivery

Recommends

Satisfied with service

Product reviews

Trusted Customer

4 months ago

Date of purchase: 17/11/2024

Dissatisfied with delivery

Does not recommend

Dissatisfied with service

Appalling customer service, if you can call it that, will have to go through 3 online chats waiting at least 40 mins each before can chat to a representative thats held to the weird anti customer...

Read all

Trusted Customer

4 months ago

Date of purchase: 02/12/2024

Satisfied with delivery

Recommends

Product reviews

Keira

Northampton

4 months ago

Date of purchase: 28/11/2024

Satisfied with delivery

Recommends

Trusted Customer

4 months ago

Date of purchase: 03/10/2024

Satisfied with delivery

Recommends

Good company, straight forward and easy to deal with

Product reviews

Trusted Customer

6 months ago

Date of purchase: 29/10/2024

Satisfied with delivery

Recommends

Satisfied with service

Product reviews

Brent

Nottingham

5 months ago

Date of purchase: 06/10/2024

Satisfied with delivery

Recommends

What Brent said about ID Mobile:

I'd mobile has been great for me over the years.

Product reviews

Kevin

Ilford

5 months ago

Date of purchase: 29/11/2024

Satisfied with delivery

Does not recommend

Dissatisfied with service

What Kevin said about ID Mobile:

Not very customer focused.

Trusted Customer

5 months ago

Date of purchase: 23/11/2024

Satisfied with delivery

Does not recommend

Dissatisfied with service

Awful customer service full of lies - I will never deal with ID mobile again

Not received a review invite?

About ID Mobile

We’re a network that cares about doing the things that really matter, brilliantly. No fluff. Just the good stuff!

Read all

0333 003 7777

1 Portal Way Acton, London, W3 6RS, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

ID Mobile Reviews

id-sim-only-dealsView product websiteThe sim only deal was a great value for money, actually the cheapest I have seen around for the amount of data provided. It uses Three network meaning that you get reception almost everywhere. ID...Read all

Apple iPhone 16 Pro 128GB Black TitaniumView product website

Google Pixel 9 Pro XL 128GB ObsidianView product website

id-sim-only-dealsView product websiteAffordable, lots of data in the plans, nice app that's clear and easy to use. I would recommend it.

id-sim-only-dealsView product websiteEasy pleasant customer service great network very competitive pricing they go the extra mile for their customers unlike a lot of others

HONOR 200 Smart 256GB BlackMore reviews of this product (5)View product websiteI have been using this for 3 months now and the best thing on this phone is the storage. The camera is horrendous and lags very badly. You will wait ages just to take a single photo. Then after all...Read all

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?