Car repaired well and in good time, and was well cleaned all over on collection. Also we were lent an automatic courtesy car, although it was rather small and the gear change rather jerky. The site,...
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LI
Linda
Feefo Verified
2 years ago
What Linda said about Hyundai Insurance & Accident Aftercare:
No hassle efficient service
No fuss efficient service from start to end. Easy to use and kept informed at all times. My car was transported fro m my house and returned fully restored
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Trusted Customer
Feefo Verified
2 years ago
Suggest you ring "Hyundai Second" - after you've spoken to your insurer
Terrible experience. Next time I'll ring my insurer to see what they can offer me instead.
The legendary Korean management science excellence only applies to the manufacturing of the car - the UK...
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Trusted Customer
Feefo Verified
2 years ago
What an awful experience
What Hyundai Insurance and Aftercare could do better
1 Don't recover the car, removing it with all the customers belongings in it and leave a lone female in the country for the police to take home...
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Trusted Customer
Feefo Verified
2 years ago
Could be better. Courtsy cars can be either like to like or more options
Positive: They were prompt in their response to my sudden need for help with my vehicle need.
Negative: They provided a car that's battery was dead (hybrid) parked on my drive, and I was socked to...
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HE
Heather
Feefo Verified
2 years ago
What Heather said about Hyundai Insurance & Accident Aftercare:
Hire car wrong for me, but otherwise good.
All good except I needed a hire car with a wide opening door to be able to get my legs in, as I have difficulty bending them beyond a certain point. The car I was given didn't have this, so I ended...
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PE
Peter
Feefo Verified
2 years ago
What Peter said about Hyundai Insurance & Accident Aftercare:
Very helpful and friendly staff, but very slow in communication
hyundai staff was very friendly, but very slow on sorting the claim out as the third party inssurance had already emitted liability, to many people involved and not talking to each other
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Trusted Customer
Feefo Verified
2 years ago
Repair no problem but back up admin not good.
Administration can be improved by making decision making process clear from start and use a single co- ordinator.
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Trusted Customer
Feefo Verified
2 years ago
Very helpful team who made sure my Vehicle was collected and repaired with no hassle.
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Trusted Customer
Feefo Verified
2 years ago
Could have been better BUT Premier Coach works where excellent.
the beginning had quite a few firstly with location of car after it left our house on a low loader on its way to premier coach works. Unfortunately the driver had been told to deliver it to a garage ...
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