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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,079

836

138

61

94

8,208

ratings over the past year

Displaying all 49,082 reviews
MA
Marcia
Norfolk
1 year ago
Date of purchase: 02/06/2024

Satisfied with delivery

Recommends

What Marcia said about Hughes:
Excellent service and pricing. Very efficient and will use in the future.
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DA
david
Kesgrave, Ipswich
1 year ago
Date of purchase: 04/06/2024

Satisfied with delivery

Recommends

What david said about Hughes:
Excellent. Very helpful staff
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JA
James
London
1 year ago
Date of purchase: 11/05/2024

Satisfied with service

Dissatisfied with delivery

Recommends

What James said about Hughes:
To be honest, it was a bit of a jerk around with the postage. I ordered expecting next day delivery as advertised. They somehow messed up the online payment, didn’t try to call or contact me. Only...

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Hannah
Hughes
11 months ago
Good morning, Thank you for taking the time to leave us a review. I'm sorry to hear that your order arrived late, I would like to apologise for the frustration you've experienced. We appreciate your feedback, It will allow us to improve our future services. We understand customers have many options available to them and are proud that you've selected Hughes for your purchase, and we'd like the opportunity to resolve your concerns and earn your continued trust. Kind regards
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Ann
Aston, Nr Sheffield/Rotherham
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

What Ann said about Hughes:
I hadn't heard of Hughes on line but excellent service. My son ordered for me. Great price too.....
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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

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0
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Trusted Customer
1 year ago
Date of purchase: 11/05/2024

Satisfied with delivery

Recommends

Excellent service from a really good ‘local’ company.
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0
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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

Excellent service Expert advice Efficient and friendly
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AN
Ann
Lowestoft
1 year ago
Date of purchase: 04/06/2024

Satisfied with service

Satisfied with delivery

Recommends

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LE
Leslie
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 15/05/2024

Satisfied with delivery

Recommends

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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.