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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,079

836

138

61

94

8,208

ratings over the past year

Displaying all 49,082 reviews
Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Satisfied with delivery

Recommends

Good
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LI
Lisa
1 year ago
Date of purchase: 18/05/2024

Satisfied with delivery

Recommends

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0
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Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Satisfied with service

Satisfied with delivery

Recommends

Very good company to deal with
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Trusted Customer
1 year ago
Date of purchase: 04/06/2024

Satisfied with service

Satisfied with delivery

Recommends

They were quick, efficient and very helpful Customer service knew my details from me telephone number so we’re ready for any questions, a nice touch
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VA
Valerie
Euston
1 year ago
Date of purchase: 14/05/2024

Satisfied with delivery

Recommends

What Valerie said about Hughes:
When I entered your store I very impressed with the staff who advised me about what type of TV was best suited to my requirements and their knowledge of the products on sale.I didn't feel any...

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Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 04/06/2024

Satisfied with delivery

Recommends

Polite and professional
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JA
james
Hunstanton
1 year ago
Date of purchase: 03/06/2024

Satisfied with delivery

Recommends

What james said about Hughes:
very happy with Hughes as we have used them since 2015 when we first moved into Norfolk
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Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Satisfied with delivery

Recommends

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Trusted Customer
1 year ago
Date of purchase: 06/06/2024

Satisfied with delivery

Recommends

Excellent
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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.