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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,087

838

138

61

94

8,218

ratings over the past year

Displaying all 49,091 reviews
SA
Samuel
norwich
1 year ago
Date of purchase: 04/06/2024

Satisfied with service

Satisfied with delivery

Recommends

What Samuel said about Hughes:
It did eventually arrive after a breakdown in communication but not that good service on this occasion , but they did put matters right with a financial adjustment
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Trusted Customer
1 year ago
Date of purchase: 06/06/2024

Satisfied with delivery

Recommends

Great 👍
Product reviews

0
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Trusted Customer
1 year ago
Date of purchase: 07/06/2024

Satisfied with delivery

Recommends

Brilliant
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0
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Trusted Customer
1 year ago
Date of purchase: 08/06/2024

Satisfied with delivery

Recommends

Delivered and installed within 4 days of ordering . Delivery guys very efficient and friendly. Great price
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0
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Trusted Customer
1 year ago
Date of purchase: 17/05/2024

Satisfied with service

Satisfied with delivery

Recommends

Great customer service on ordering
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0
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BR
Brendon
Milton keyned
1 year ago
Date of purchase: 06/06/2024

Satisfied with delivery

Recommends

What Brendon said about Hughes:
Excellent
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0
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EL
Elaine
York
1 year ago
Date of purchase: 07/06/2024

Satisfied with delivery

Recommends

Product reviews

0
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KE
Kenneth
Edinburgh
1 year ago
Date of purchase: 08/06/2024

Satisfied with service

Satisfied with delivery

Recommends

0
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Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

delivered 4 days late when company had been chosen for speed of delivery, no compensation offered
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0
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JO
John
Wakefield
1 year ago
Date of purchase: 08/06/2024

Recommends

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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.