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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,067

835

138

61

94

8,195

ratings over the past year

49,076 out of 49,068 reviews
Trusted Customer
1 year ago
Date of purchase: 03/06/2024

Satisfied with delivery

Recommends

Product reviews

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Trusted Customer
1 year ago
Date of purchase: 14/05/2024

Satisfied with delivery

Recommends

0
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Trusted Customer
1 year ago
Date of purchase: 05/06/2024

Dissatisfied with delivery

Recommends

1st time ordering with Hughes electricals, advertised as "next day delivery" but tv never came, couriers website showed as received from 8am that morning but no updates were available until the next...

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Trusted Customer
1 year ago
Date of purchase: 14/05/2024

Satisfied with delivery

Recommends

Product reviews

0
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ST
stephen
Birmingham
1 year ago
Date of purchase: 18/05/2024

Satisfied with delivery

Recommends

What stephen said about Hughes:
A quick smooth delivery.
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FR
FrankiesSecret
Bedfordshire
1 year ago
Date of purchase: 30/05/2024

Satisfied with service

Satisfied with delivery

Recommends

What FrankiesSecret said about Hughes:
Excellent customer service from a very helpful lady. I had to change the delivery address which unfortunately meant cancelling an order and re-ordering but the cancellation was made instantly, the...

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Trusted Customer
1 year ago
Date of purchase: 01/06/2024

Satisfied with delivery

Recommends

Fast delivery
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0
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Trusted Customer
1 year ago
Date of purchase: 18/05/2024

Satisfied with service

Satisfied with delivery

Recommends

Excellent. Thank you!
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MI
Michael
Norwich
1 year ago
Date of purchase: 18/05/2024

Dissatisfied with delivery

Recommends

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0
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GE
Gemma
Norwich
1 year ago
Date of purchase: 04/06/2024

Satisfied with service

Satisfied with delivery

Recommends

What Gemma said about Hughes:
Fab
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.