Merchant Logo
Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,985

827

134

61

91

8,098

ratings over the past year

Displaying all 49,170 reviews
JO
john
1 year ago
Date of purchase: 21/05/2024

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

0
Share
SA
Sandra
Gloucestershire
1 year ago
Date of purchase: 24/05/2024

Satisfied with service

Satisfied with delivery

Recommends

What Sandra said about Hughes:
Staff great and very helpful I will always shop at Hughes .
0
Share
CH
Cheryl
Hunstanton
1 year ago
Date of purchase: 11/06/2024

Satisfied with delivery

Recommends

What Cheryl said about Hughes:
The Staff in Hughes, Hunstanton are very knowledgeable. They don't hassle you but go out of their way to assist - especially when it comes to daft old ladies like myself. Please don't ever shut this...

Read all
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 07/06/2024

Dissatisfied with delivery

We collected in store on day of purchase. Love Hughes as they are not pushy sales reps and always so helpful and what we wanted was on the shelf
Product reviews

0
Share
BR
BRIAN
Undy
1 year ago
Date of purchase: 12/06/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
MO
Mollieanna
Norwich
1 year ago
Date of purchase: 25/05/2024

Satisfied with delivery

What Mollieanna said about Hughes:
I have used Hughes for many of my electrical products over many years. I have always received first class service. They always seem to have stock available.
0
Share
Trusted Customer
1 year ago
Date of purchase: 21/05/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
WI
william
1 year ago
Date of purchase: 21/05/2024

Satisfied with delivery

Recommends

Product reviews

0
Share
VI
Viktors
Diss viktorija road 109 ip224jg
1 year ago
Date of purchase: 25/05/2024

Satisfied with delivery

Recommends

What Viktors said about Hughes:
Also very professional service. I don’t know how it is in other stores, but in this city where I take orders all the time, there is always professional service.
1
Share
Trusted Customer
1 year ago
Date of purchase: 10/06/2024

Satisfied with delivery

Recommends

Collected from store on day of purchase
0
Share
About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
Read all
1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.