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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,576

783

135

59

94

7,647

ratings over the past year

Displaying all 50,490 reviews
Trusted Customer
1 year ago
Date of purchase: 10/08/2024

Dissatisfied with delivery

Recommends

Collected in store
Product reviews

0
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LE
Leanne
1 year ago
Date of purchase: 08/08/2024

Satisfied with delivery

Recommends

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0
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LO
Lorna
Bury St.Edmunds
1 year ago
Date of purchase: 13/08/2024

Satisfied with delivery

Recommends

What Lorna said about Hughes:
I went to Hughes on 10/8/2024 to purchase a Hetty and a Henry vacuum cleaner.I went back to Hughes on 19/8/2024 to tell them that I was not happy with the Hetty as I found it to powerful and I could...

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AL
Allister
Norwich
1 year ago
Date of purchase: 10/08/2024

Recommends

What Allister said about Hughes:
not delivered collected from shop
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0
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KE
Keith
Sheffield
1 year ago
Date of purchase: 06/08/2024

Satisfied with delivery

Recommends

What Keith said about Hughes:
A smooth and straight forward shopping experience.
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Hannah
Hughes
1 year ago
Thank you for shopping with Hughes and taking the time to leave us a review and we hope to deal with you again soon. Kind Regards Hannah
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PE
Penelope
King's Lynn
1 year ago
Date of purchase: 10/08/2024

Satisfied with delivery

Recommends

0
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Trusted Customer
1 year ago
Date of purchase: 08/08/2024

Dissatisfied with delivery

Recommends

The first item received had two dents inside however, on contacting the Kings Lynn store where it was purchased from, they were very accommodating, ordering a new one and allowing me to use the...

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TR
Tracy
Clacton
1 year ago
Date of purchase: 10/08/2024

Satisfied with delivery

Recommends

0
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Trusted Customer
1 year ago
Date of purchase: 13/08/2024

Satisfied with delivery

Recommends

I have been to hughes several times and will continue to do so and I would like to say jasmine who has served me is excellent and a credit to hughes I hope she will be told how good she is,friendly...

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JU
June
1 year ago
Date of purchase: 12/08/2024

Satisfied with delivery

Recommends

What June said about Hughes:
Friendly efficient service. Highly recommend.
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.