Merchant Logo
Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,704

795

136

60

95

7,790

ratings over the past year

Displaying all 50,145 reviews
TC
Trusted Customer
diss
12 years ago
Date of purchase: 28/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
Share
TC
Trusted Customer
12 years ago
Date of purchase: 09/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
Share
TC
Trusted Customer
Ascot
12 years ago
Date of purchase: 10/02/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
No faults.
Product reviews

0
Share
TC
Trusted Customer
12 years ago
Date of purchase: 16/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
Share
TC
Trusted Customer
Surrey
12 years ago
Date of purchase: 24/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Competitive price Fast delivery Proved reliable
Competitive price Fast delivery Proved reliable
Product reviews

0
Share
TC
Trusted Customer
London
12 years ago
Date of purchase: 30/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Couldn't get a match, sagem gave Hughes site
Couldn't get a match, sagem gave Hughes site
0
Share
TC
Trusted Customer
St Helens / Merseyside
12 years ago
Date of purchase: 07/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
You came up with the goods as promised and a lower price than your competitors…
You came up with the goods as promised and a lower price than your competitors even with added p&p.
Product reviews

0
Share
TC
Trusted Customer
Rochdale
12 years ago
Date of purchase: 08/02/2013
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Service
Product reviews

0
Share
TC
Trusted Customer
12 years ago
Date of purchase: 07/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
Share
TC
Trusted Customer
Haverhill
12 years ago
Date of purchase: 22/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
Share
About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
Read all
1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.