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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,657

787

140

60

95

7,739

ratings over the past year

Displaying all 50,268 reviews
TC
Trusted Customer
Kings Lynn
10 years ago
Date of purchase: 09/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Ordered on internet. This was straight forward and easy. Delivery was on time and Hughes…
Ordered on internet. This was straight forward and easy. Delivery was on time and Hughes rang on morning with approx time delivery. Excellent service all round.
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Trusted Customer
kendal
10 years ago
Date of purchase: 21/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
ordered with ease, delivered free and within a week and the cheapest miele hoover online
ordered with ease, delivered free and within a week and the cheapest miele hoover online
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Trusted Customer
10 years ago
Date of purchase: 20/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

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Trusted Customer
peterborough
10 years ago
Date of purchase: 22/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Very good service A1 .
Very good service A1 .
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Trusted Customer
Bury St Edmunds
10 years ago
Date of purchase: 04/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
very good, on time, friendly and knowledgable!
very good, on time, friendly and knowledgable!
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Trusted Customer
10 years ago
Date of purchase: 19/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

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Trusted Customer
wymondham
11 years ago
Date of purchase: 15/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
good as usual have tv from them and various small items.
good as usual have tv from them and various small items.
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Trusted Customer
Liverpool
11 years ago
Date of purchase: 09/07/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
All as was ordered and description, even down to delivery mans name.
All as was ordered and description, even down to delivery mans name.
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Trusted Customer
WOLVERHAMPTON
11 years ago
Date of purchase: 11/08/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
OVERALL A GREAT EXSPERIANCE
OVERALL A GREAT EXSPERIANCE
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Trusted Customer
Wolverhampton
11 years ago
Date of purchase: 11/08/2014
Overall Satisfied

Recommends

Dissatisfied with delivery

What Trusted Customer said about Hughes:
Original item was damaged upon delivery, but after contacting your customer service department a replacement…
Original item was damaged upon delivery, but after contacting your customer service department a replacement and collection of faulty product was arranged at my convenience. Excellent service.
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.