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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,702

795

136

60

95

7,788

ratings over the past year

Displaying all 50,142 reviews
TC
Trusted Customer
11 years ago
Date of purchase: 26/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Good price and good quality
Good price and good quality
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TC
Trusted Customer
Bedford
11 years ago
Date of purchase: 28/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Free delivery and an unbeatable price.
Free delivery and an unbeatable price.
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0
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TC
Trusted Customer
islington
11 years ago
Date of purchase: 28/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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Trusted Customer
11 years ago
Date of purchase: 24/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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TC
Trusted Customer
Stockton-on-tees
11 years ago
Date of purchase: 27/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Order took just a little too long to deliver.
Order took just a little too long to deliver.
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0
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TC
Trusted Customer
southampton
11 years ago
Date of purchase: 26/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

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0
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Trusted Customer
Stockwell, London
11 years ago
Date of purchase: 07/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
I called the customer service while booking the item to request if I could complete the…
I called the customer service while booking the item to request if I could complete the order over the phone but the customer service personel said I could only buy from the website. Evantualy I...

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Trusted Customer
West Sussex
11 years ago
Date of purchase: 07/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
Easy to order online and delivered on time.
Easy to order online and delivered on time.
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0
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TC
Trusted Customer
London
11 years ago
Date of purchase: 07/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
It was my first purchase from Hughes which is why I haven't given sa 10.
It was my first purchase from Hughes which is why I haven't given sa 10.
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Trusted Customer
Gloucester
11 years ago
Date of purchase: 24/02/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Trusted Customer said about Hughes:
There was a bit of mix up with delivery and I waited home on the…
There was a bit of mix up with delivery and I waited home on the wrong day. As the invoice said despatched on the Monday and the machine arrived on Wednesday. So a little unclear.
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.