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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,816

802

137

59

95

7,909

ratings over the past year

Displaying all 49,587 reviews
TC
Trusted Customer
Morden, Surrey
12 years ago
Date of purchase: 22/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

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Trusted Customer
Prenton
12 years ago
Date of purchase: 19/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
The purchasing process worked' got what I wanted and it arrived on time.
The purchasing process worked' got what I wanted and it arrived on time.
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Trusted Customer
Derby
12 years ago
Date of purchase: 04/02/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
excellent customer service from Hughes Direct, fast delivery, great price
excellent customer service from Hughes Direct, fast delivery, great price
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Trusted Customer
holywell
12 years ago
Date of purchase: 13/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
best price on the internet, fast despatch and excellent courier staff.
best price on the internet, fast despatch and excellent courier staff.
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Trusted Customer
Aberdeen
12 years ago
Date of purchase: 29/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
Slight mix up with delivery. Wasn't clear on Hughes Direct site that since delivery was…
Slight mix up with delivery. Wasn't clear on Hughes Direct site that since delivery was direct from manufacturer that the delivery date I selected was not applicable. Had already arranged time off...

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Trusted Customer
12 years ago
Date of purchase: 31/12/2012
Overall Dissatisfied

Satisfied with delivery

Does not recommend

What Trusted Customer said about Hughes:
Customer services were not very helpful when I emailed them.
Customer services were not very helpful when I emailed them.
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Trusted Customer
Manchester
12 years ago
Date of purchase: 30/11/2012
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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NE
Neil
12 years ago
Date of purchase: 31/12/2012
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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Trusted Customer
swindon
12 years ago
Date of purchase: 15/12/2012
Overall Satisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Hughes:
stainless Steel
stainless Steel
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Trusted Customer
12 years ago
Date of purchase: 11/01/2013
Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.