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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,982

826

135

62

91

8,096

ratings over the past year

Displaying all 49,223 reviews
JE
Jean
Penrith
11 years ago
Date of purchase: 04/04/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Jean said about Hughes:
This is the third time I have bought from Hughes Direct and each time the…
This is the third time I have bought from Hughes Direct and each time the product has been the cheapest I have found and the service has been excellent.
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0
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LA
Laurence
Peterborough
11 years ago
Date of purchase: 12/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Laurence said about Hughes:
Very pleased with the service and the price.
Very pleased with the service and the price.
Product reviews

0
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MA
Margaret
11 years ago
Date of purchase: 08/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Margaret said about Hughes:
Initially had a problem with the website when ordered but customer services rectified this
Initially had a problem with the website when ordered but customer services rectified this
Product reviews

0
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AN
Annmarie
Kings Lynn
11 years ago
Date of purchase: 07/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Annmarie said about Hughes:
Consistently good as I have been using Hughes for many years
Consistently good as I have been using Hughes for many years
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0
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MI
Michael
11 years ago
Date of purchase: 25/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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GA
Gary
Colchester
11 years ago
Date of purchase: 01/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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CO
colin
Telford
11 years ago
Date of purchase: 20/03/2014
Overall Satisfied

Recommends

What colin said about Hughes:
Good value and got exact service they said in terms of delivery.
Good value and got exact service they said in terms of delivery.
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0
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KA
Karen
Surrey
11 years ago
Date of purchase: 21/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

What Karen said about Hughes:
Good price, quick delivery.
Good price, quick delivery.
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0
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AN
Andrew
Surrey
11 years ago
Date of purchase: 20/03/2014
Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Andrew said about Hughes:
Initial order incorrectly recorded . Poor arrangements for delivery which resulted in a week's delay…
Initial order incorrectly recorded . Poor arrangements for delivery which resulted in a week's delay including two missed agreed days.
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NI
nicholas
newark
11 years ago
Date of purchase: 18/03/2014
Overall Satisfied

Recommends

Satisfied with delivery

What nicholas said about Hughes:
i got everything i asked for
i got everything i asked for
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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.