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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

6,805

797

138

60

99

7,899

ratings over the past year

Displaying all 49,686 reviews
DE
Debra
Lincs
5 years ago
Date of purchase: 08/10/2019
What Debra said about Hughes:
Very good purchase experience!
Very good purchase experience!
Product reviews

0
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MA
Mathew
Wales
5 years ago
Date of purchase: 03/10/2019
What Mathew said about Hughes:
I don’t do recommendations due to previous bad experiences
Product reviews

0
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SA
Sandra
5 years ago
Date of purchase: 08/10/2019
Overall Satisfied

Recommends

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0
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JE
Jessica
Penzance
5 years ago
Date of purchase: 25/09/2019
Overall Satisfied

Recommends

Satisfied with delivery

What Jessica said about Hughes:
Very smooth and efficient service and communications, very helpful delivery team.
Very smooth and efficient service and communications, very helpful delivery team.
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0
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AL
Alice
Blackburn
5 years ago
Date of purchase: 30/09/2019
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
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EL
Elliott
Halesworth
5 years ago
Date of purchase: 03/10/2019
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0
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Trusted Customer
5 years ago
Date of purchase: 02/10/2019
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0
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JA
Janice
Essex
5 years ago
Date of purchase: 04/10/2019
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0
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MA
Mary
Belfast
5 years ago
Date of purchase: 07/10/2019
What Mary said about Hughes:
Found by chance online. The website is well designed and makes online purchasing a very…
Found by chance online. The website is well designed and makes online purchasing a very straightforward process. Their phone support was also very good.
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0
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KA
Karen
Cambridgeshire
5 years ago
Date of purchase: 07/10/2019
Overall Satisfied

Recommends

Satisfied with delivery

What Karen said about Hughes:
Really helpful and friendly staff
Really helpful and friendly staff
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0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.