Old Mutual iWYZE is no longer an active Feefo customer
Displaying all 546 reviews
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
The service I received was really disappointing. I am in the process of changing my insurance provider.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Naidoo, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Product reviews
Date of purchase: 10/05/2018
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Trusted Customer
Durban
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
Friendly, customer service satisfaction very helpful and well explained
Product reviews
Date of purchase: 25/08/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
Effortless efficiency and professional.
Product reviews
Date of purchase: 11/02/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
Reading a policy over the phone is tedious, not always audible and monotonous. There needs to be a feedback on clarity and satisfaction of policy provided with paperwork. I still do not have clarity...
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The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Bayman,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We sincerely apologise that we have not sent out any communication regarding your policy and we will make sure that a consultant calls and sends you the policy documents. We appreciate your business.
Product reviews
Date of purchase: 25/10/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
I'm truly happy with the service
Product reviews
Date of purchase: 07/03/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
very bad dont keep in contact with client
Product reviews
Date of purchase: 21/07/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
They respond fast when i called them and solv my problem
Product reviews
Date of purchase: 07/05/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
Unfortunately, I'm still waiting for the policy documents and it's more than 6 months now
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
