Hi Mr. Poggenpoel,
Thank you for your feedback regarding the service you received. Customer opinion and feedback keeps us on our toes. We acknowledged the poor service and promised to improve. We appreciate your business.
Product reviews
Date of purchase: 07/10/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
Changed my bank account information for the debit order. Was efficiently assisted and changed.
Product reviews
Date of purchase: 06/12/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
I am not happy at all cause i couldn't get assistance with my blood test since am staying in Matatiele i ended up cancelling my life cover cause it only cover for accidental death so my kids wont get...
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The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mohooma, thank you for taking your time and providing us with feedback. We will get a consultant to get in touch with you and assist further.
Product reviews
Date of purchase: 19/10/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
I have requested numerous times how do I add Beneficiaries to my Iwyze Life Policy.
I still have not done it?
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms De Klerk , thank you for your feedback and we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. We will make sure that a consultant calls you to assist with adding your beneficiaries.
Product reviews
Date of purchase: 23/11/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
They must keep on checking their loyal customer..... And give rewards to loyal customer so that it can be a motivation
Product reviews
Date of purchase: 06/09/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
i never receive my updated documents after not having time to got for test , i ask to do test at work , then said will do it but didnt , not suree if im coverd or not , but money deducted every month
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms Maribe, we acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly note that we will be calling you shortly to assist with the matter and thank you for your feedback.
Product reviews
Date of purchase: 07/09/2018
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Trusted Customer
6 years ago
Very professional and friendly
Product reviews
Date of purchase: 13/08/2018
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Trusted Customer
6 years ago
To improve on checking up on their policy holders see if there’s any changes to be made regular follow ups would be advantageous
Product reviews
Date of purchase: 10/01/2018
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Trusted Customer
6 years ago
What Trusted Customer said about Old Mutual iWYZE:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
