I really enjoyed being part of this research and was very interested in the broad spectrum of fellow volunteers who joined. I believe this lead to some really interesting perspectives to the...
The amount of questions and time it took to complete them exceeded the estimated completion time considerably. This encourages the respondent to give shorter or more thoughtless less answers to get...
Read all
Paul
Further Afield
2 years ago
Hi [firstname}, Many thanks for taking the time to feed back on this project. We are very sorry to hear that you found the project to be longer than advertised and that the platform our client was using wasn't very user friendly. We will share this info with the client and the platform and this will help us improve the respondent experience going forwards. Apologies for the inconvenience and thanks again.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.