Direct Oil Reviews

Hi Paul, firstly let me apologise for my delayed response. I have checked your account and can see that unfortunately the order in question ended up being cancelled. December was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you gave us another chance this month and despite a failed first attempt, we were able to get the oil to you ahead of the date stated on the order. I hope we have gone some way to restore your faith in Direct Oil and if you need any assistance in the future please do let us know at enquiries@directoil.co.uk

Hi Malcolm, firstly, let me apologise in our delayed response to your feedback. We really appreciate the 5 star review and look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk

Hi, firstly let me apologise for our delayed response to your review. I can see that there were delays with your delivery in January and I agree there is room for improvement. I can only apologise that we did not meet with your expectations. Hopefully, if you place another order with us in the future we can do better for you. If you need any further assistance, please do let us know at: enquiries@directoil.co.uk

Hi Alyn, firstly let me apologise for our delayed response to your review. We really appreciate your 5 star review and it's great to read that we met your expectations. I can also see that you have ordered again since this review, so thank you very much for your custom. If we can help you further in the future, please do let us know at: enquiries@directoil.co.uk

Hi, Firstly I must apologise for our delayed response to you review. I also apologise that the order came out too quickly for you and understand that it was inconvenient, we did attempt to stop the delivery, but were unsuccessful. If you do choose to order with Direct Oil again, if you drop us an email after placing the order and we can now change the date to be delivered "on or after" a certain date, rather than just having the option of "by" a certain date. It is not currently possible to select that option online, but we will happily make an amendment for you should you let us know via our email at: enquiries@directoil.co.uk

Hi Nigel, firstly I must apologise for our delayed response to your review. I am sorry that we missed the first delivery date. December was an extremely tough time for the entire sector and I can only apologise that we let you down. Hopefully if you choose to purchase your oil with us again we can achieve a 5 star service for you. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and kind words. It's great to see that we have met your expectations. It is a testing time at the moment with regards to prices, but if you do need any assistance from us in the future please do let us know at: enquiries@directoil.co.uk

Hi David, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and such high praise is always nice to read! I'm glad that we have been able to meet your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. I can see that you have also ordered again since this review, so thank you for your custom. We will continue to do what we can to meet and exceed your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk