How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Compare The Market AU Reviews

https://www.comparethemarket.com.au/

EXCEPTIONAL

Compare the Market is a leading online comparison service

Service

4.7

713

110

874

ratings over the past year

2,766 out of 2,765 reviews

Trish

Compare The Market AU Verified

5 years ago

What Trish said about Compare The Market AU:

Seemed to be helpful, and a good outcome. The consultant was friendly and reliable in following up

Paul

Compare The Market AU Verified

Brisbane

5 years ago

What Paul said about Compare The Market AU:

Highly recommend your service and staff

Very good and helpful service

Trusted Customer

Compare The Market AU Verified

5 years ago

Left my number for a call back and the response was within ten minutes and the service was great and my order was filled.

Trusted Customer

Compare The Market AU Verified

5 years ago

Found a great deal but customer service could have been a lot better

Found the insurance I was looking for but the call from compare the market left me feeling quite irritated. I appreciated the advice about finding the best deal but the way it was delivered from...

Trusted Customer

Compare The Market AU Verified

5 years ago

If I need to 'compare' anything at future date will DEFINATELY use CTM

I'd certainly recommend them, helpful, informative and they DON'T hassle you on the phone (unlike other 'comparison services') when you do an online comparison on their website. Compare the Market...

Trusted Customer

Compare The Market AU Verified

5 years ago

No fault

Absolutely wonderful. Cooper was very good and informing myself of what my options were considering my circumstances.

Oliver

Compare The Market AU Verified

5 years ago

What Oliver said about Compare The Market AU:

If your ready to buy these guys will save you time & get the best option

Old Arron served me and his experience showed. He found perfect product for me and I didn't have to spend all my time researching. Very happy with what I got and the price I got it at.

Joan Snyder

Compare The Market AU Verified

Adelaide SA

5 years ago

What Joan Snyder said about Compare The Market AU:

Tahira was very competent, and helpful with what she presented.

Tahira, did an outstanding job. She took her time and knew what she was talking about.

Trusted Customer

Compare The Market AU Verified

5 years ago

I had barely logged on and they were on the phone and most helpful ,I could not have had better service.

Trusted Customer

Compare The Market AU Verified

5 years ago

William baker was fantastic! He was extremely helpful and made my choice easy! He was very easy to talk too Why can’t a nose be 12” long? Because then it would be a foot!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo