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Watson Fuels Reviews | Customer Service Reviews for https://www.feefo.com/reviews/httpswatsonfuels-co-uk | Feefo

Displaying all 7,871 reviews

Mr D Smith

3 years ago

Date of purchase: 24/02/2022

What Mr D Smith said about Watson Fuels:

Good all round service

Good service all round.

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Trusted Customer

3 years ago

Date of purchase: 05/03/2022

Delivered when they said that they would, as always, and adjusted the price for the benefit of customers as a result of the wildly volatile oil market - very impressed, thank you.

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Mr N Pyatt

3 years ago

Date of purchase: 04/03/2022

What Mr N Pyatt said about Watson Fuels:

Screwed on price !! Wouldn't give me a price per litre on the phone.97p

Been honest on quote for price per litre. Would have gone elsewhere had I known the cost. Will go elsewhere next time.

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Trusted Customer

3 years ago

Date of purchase: 16/02/2022

Very poor service for an essential fuel

Really disappointing experience with Watson fuels. I don't generally like to leave negative reviews, but because this is an essential service i felt I should. We moved recently to a house with 3...

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Mr Roy Cartwright

Southwick

3 years ago

Date of purchase: 16/03/2022

What Mr Roy Cartwright said about Watson Fuels:

Have more people answering the phone.and have an IT system that works

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Mr D Farrow

Crick, Northants.

3 years ago

Date of purchase: 25/02/2022

What Mr D Farrow said about Watson Fuels:

STILL waiting for an answer to our queries after two months

Improvement to customer services desperately needed.

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Mr Ben Mayhew

3 years ago

Date of purchase: 15/01/2022

What Mr Ben Mayhew said about Watson Fuels:

Late delivery, ran out of oil

Terrible customer service, scheduled delivery more than 5 weeks after promised date, no explanation, great difficulty talking to anyone, on hold for 20-39 minutes each time I tried to contact. Told I...

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Mrs J Backhouse

Charlton Adam

3 years ago

Date of purchase: 23/02/2022

What Mrs J Backhouse said about Watson Fuels:

Poor communication

The communication was not as good as we would like and we were unable to make contact properly. The emails never seemed to work. The fuel was delivered very late to our needs and we are classed as...

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Trusted Customer

3 years ago

Date of purchase: 22/02/2022

Couldn’t get an answer from the company tried many times NO answer !! Very poor

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Timothy Lawrence

B79 9BB

3 years ago

Date of purchase: 11/02/2022

What Timothy Lawrence said about Watson Fuels:

You missed the estimated delivery date by 10 days

The overall services and promises were dreadful, I don't complain unless it is well and truly warranted, I shall be looking for another supplier!

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About Watson Fuels

Delivering fuel for homes, farms and industry since 1957 Founded in 1957, Watson Fuels supplies home heating oil, farm fuels, road diesel, fuel cards, boiler servicing, and a wide range of industrial lubricants to customers across the UK. We’ve expanded from our origins in rural Wiltshire, and now deliver through a network of depots across England, Wales and Scotland. We’re the second-largest fuel distributor in the UK, and deliver c2bn litres of fuel each year on our famed red Watson tankers. Our national depot network means we have the flexibility to deliver fuel for homes and businesses across the UK. We’re also proud members of the UK and Ireland Fuel Distributors Association (UKIFDA), and an OFTEC-registered business.

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01666 511236

The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom