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Watson Fuels Reviews | Customer Service Reviews for https://www.feefo.com/reviews/httpswatsonfuels-co-uk | Feefo

Displaying all 7,871 reviews

Mr Steve Cooper

3 years ago

Date of purchase: 23/03/2022

What Mr Steve Cooper said about Watson Fuels:

Your IT/Apps could be much better

Deliveries are fine. I can only order fuel via the phone app. I cannot log in via my laptop. I have asked to reset my password online but nothing happens. I would like to be able to see my password...

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Trusted Customer

3 years ago

Date of purchase: 07/03/2022

Excellent response and prompt delivery.

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Mrs H Sherwood

3 years ago

Date of purchase: 17/03/2022

What Mrs H Sherwood said about Watson Fuels:

1. The Totnes branch should match Boiler Juice prices without having to chase them every time 2. They can keep to agreed prices on the day and not just charge what they like 3. When I query being...

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Mr J P Gower

3 years ago

Date of purchase: 03/03/2022

What Mr J P Gower said about Watson Fuels:

Prompt delivery.

Very prompt delivery. Still recovering from the price increase.

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Trusted Customer

3 years ago

Date of purchase: 18/02/2022

Not so great

Lovely on the phone for ordering but the delivery was extremely late (over a month after placing the order, which was paid for at the point of ordering and promised to arrive within 2 weeks). I...

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Mrs J Ladbrooke

3 years ago

Date of purchase: 28/02/2022

What Mrs J Ladbrooke said about Watson Fuels:

It is still difficult to contact Watsons by telephone. Long holding times.

Still very difficult to contact Watsons by phone and to pay the invoice despite your earlier pledges to improve contact systems. My latest delivery order experience was little improved from the last,...

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Trusted Customer

3 years ago

Date of purchase: 14/03/2022

answer the phones quicker as a customer of nearly 40 years i expected better service ikept ringing wisbech but kept being put through to some where else But it will not put me off keeping with you...

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Mr & Mrs B Wilde

3 years ago

Date of purchase: 28/02/2022

What Mr & Mrs B Wilde said about Watson Fuels:

Told oil would’ve been delivered in 5 days, it took 14. Unable to get through on the phone

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Trusted Customer

3 years ago

Date of purchase: 24/02/2022

Almost impossible to contact! The last calls have taken 18 to 25 minutes to answer - and the "music" whilst holding on is terrible. Failed to apply a promised £10 discount - can I really wait another...

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Mrs M L D Chamberlain

3 years ago

Date of purchase: 28/03/2022

What Mrs M L D Chamberlain said about Watson Fuels:

Was meant to be 5* as the team made it possible for oil to be delivered to my elderly mother within 24 hours of my call. Thanks to all.

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About Watson Fuels

Delivering fuel for homes, farms and industry since 1957 Founded in 1957, Watson Fuels supplies home heating oil, farm fuels, road diesel, fuel cards, boiler servicing, and a wide range of industrial lubricants to customers across the UK. We’ve expanded from our origins in rural Wiltshire, and now deliver through a network of depots across England, Wales and Scotland. We’re the second-largest fuel distributor in the UK, and deliver c2bn litres of fuel each year on our famed red Watson tankers. Our national depot network means we have the flexibility to deliver fuel for homes and businesses across the UK. We’re also proud members of the UK and Ireland Fuel Distributors Association (UKIFDA), and an OFTEC-registered business.

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01666 511236

The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom