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Hotter Shoes Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

43,073 out of 43,070 reviews

Carole

Feefo Verified

3 months ago

Sharini Sandals

More reviews of this product (120)View product website

Very disappointing and such a strange shape - I don't think anyone has a heel shaped like these sandals. Also very cheap construction and I returned them. Certainly not up to the usual Hotter...

Nicola

Hotter Shoes

3 months ago

Thank you so much for your review and feedback for the Sharini sandals. We are sorry to hear they were not to your complete satisfaction. We welcome your comments which will be shared with our Design Team. Kind regards, Hotter Customer Services.

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

3 months ago

Tara Trainers

More reviews of this product (155)View product website

The trainers were almost as expected, the canvas was a little stiffer than the last pair I bought but still good.

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Tara trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards,Hotter Customer Services.

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

3 months ago

Chase II Trainers

More reviews of this product (2,639)View product website

Really comfortable shoes, walked miles round Venice with no blisters! Love the side zips, so easy to put on and take off. Nice and wide but still slim looking.

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Chase trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

3 months ago

Finn Trainers

More reviews of this product (166)View product website

Bought for my husband to wear as he has to have supportive shoes that his custom orthotics fit in. These are great as they look good and fit all the criteria we required.

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Finn trainers. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

3 months ago

Wave Trainers

More reviews of this product (93)View product website

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Wave trainers. We are delighted to hear you have found the perfect style for all occasions and we will pass your feedback on to our Design Team. Kind regards, Hotter Customer Services.

Date of purchase: 07/04/2026

Trusted Customer

Feefo Verified

3 months ago

Wrap Slippers

More reviews of this product (629)View product website

I purchased size 7 slippers which were too big. I returned them, requesting size 6 were sent. Instead I got a refund, minus the postage I paid and also minus £2 50.. Customer services were prepared...

Nicola

Hotter Shoes

3 months ago

Thank you for taking time to leave a review for the Wrap slippers. We are sorry to hear you were refunded instead of an exchange being sent. Any feedback is valuable to us, and your comments have been passed on to our relevant Teams. A member of the team will look in to your refund and adjust it accordingly. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

3 months ago

Eloise Shoes

More reviews of this product (78)View product website

Purchased as present for my wife. Loves the comfort of them

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Eloise shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards, Hotter Customer Services.

Finn Trainers

More reviews of this product (166)View product website

Comfy fit excellent walking shoe

Nicola

Hotter Shoes

3 months ago

Thank you so much for your review of the Finn trainers. We are delighted to hear they are a good fit and comfortable. We will pass your feedback on to our Design Team. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

3 months ago

Daisy Trainers

More reviews of this product (405)View product website

Returned and still waiting for a refund after 14 days

Nicola

Hotter Shoes

3 months ago

Thank you for your review for the Daisy trainers. We are sorry they are not to your complete satisfaction, and your valued feedback will be passed on to our Design Team. We can see from our records a refund has been processed. Kind regards, Hotter Customer Services.

Chase II Trainers

More reviews of this product (2,639)View product website

Nicola

Hotter Shoes

3 months ago

Thank you so much for your review and feedback for the Chase trainers. We are sorry to hear they were unsuitable. Your input is valuable to us and your comments will be shared with the relevant departments. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

PAtricia

Feefo Verified

3 months ago

Sugar II Shoes

More reviews of this product (392)View product website

Always try to buy Hotter shoes.

Nicola

Hotter Shoes

3 months ago

Thank you for your review of the Sugar shoes. We are delighted to hear you have found the perfect style. Your feedback will be passed on to our Design team. If you need any further assistance, then please do not hesitate to contact us. Kind regards, Hotter Customer Services.

Date of purchase: 14/04/2026

Trusted Customer

Feefo Verified

3 months ago

Donna Heels

More reviews of this product (31)View product website

My first pair of shoes from Hotter, bought because people said Hotter shoes are usually comfortable. Seemed OK when they arrived and I wore them around the house a bit, but clearly not enough as...

Date of purchase: 07/04/2026

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