Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Feefo Verified
13 years ago
Easy and quick!
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Trusted Customer
Feefo Verified
13 years ago
Kathy in Springfield Missouri (who assisted me with hotel reservations) was extremely pleasant and went…
Kathy in Springfield Missouri (who assisted me with hotel reservations) was extremely pleasant and went out of her way to help me. I was so impressed with her professionalism and courteous manner...
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Trusted Customer
Feefo Verified
13 years ago
Once I decided to call a hotel and was assisted by a kind, personable and…
Once I decided to call a hotel and was assisted by a kind, personable and knowledgable human rather than trying to get a deal thru Expedia etc.
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Trusted Customer
Feefo Verified
13 years ago
I was told by the call center person (whose English I had difficulty understanding) that there…
I was told by the call center person (whose English I had difficulty understanding) that there were no available king non-smoking rooms. After I cancelled the reservation that he had made--not what...
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Trusted Customer
Feefo Verified
13 years ago
Easy to use. No surprise cost at the end of the transaction.
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Trusted Customer
Feefo Verified
13 years ago
Never had a problem
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Trusted Customer
Feefo Verified
13 years ago
good service!
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Trusted Customer
Feefo Verified
13 years ago
Excellent servic and the agent was helpful to make the booking for me.
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Trusted Customer
Feefo Verified
13 years ago
When we got to the motel, they didn't have a booking for us. We were…
When we got to the motel, they didn't have a booking for us. We were lucky that they had a room,but, we needed to pay there for our room. Therefore, we need Hotrels.com to return our payment.
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Trusted Customer
Feefo Verified
13 years ago
Super easy for even a technopeasant like me. Thanks
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
