Hotels.com US is no longer an active Feefo customer
Displaying all 941,070 reviews
Trusted Customer
Feefo Verified
13 years ago
i booked a room for my friend with my credit card. i called the chosen hotel…
i booked a room for my friend with my credit card. i called the chosen hotel to add some details, and they said my card will not work even though my friend had the confirmation number....so...i had...
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Trusted Customer
Feefo Verified
13 years ago
I tried to book to rooms; one king bed and one two beds, I had to…
I tried to book to rooms; one king bed and one two beds, I had to do it in a separate reservation because it was impossible to do it in just one move.
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Trusted Customer
Feefo Verified
13 years ago
All good
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Trusted Customer
Feefo Verified
13 years ago
great properties at great prices thanks
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Trusted Customer
Feefo Verified
13 years ago
customer rep could bearly speak or understand english. So sloooooow. Will never use again.
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Trusted Customer
Feefo Verified
13 years ago
Very helpful representative. Took time, no rushing.
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Trusted Customer
Feefo Verified
13 years ago
I have gotten good prices, I believe, for hotels I have booked on hotels.com There are…
I have gotten good prices, I believe, for hotels I have booked on hotels.com There are plenty of consumer ratings by which to judge the quality of a hotel, too. It's convenient to be able to scan...
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Trusted Customer
Feefo Verified
13 years ago
Hotels the sure could find were fairly priced and the transaction wad seamless, however at…
Hotels the sure could find were fairly priced and the transaction wad seamless, however at least two prominent hotels I knew were available could not be found and I ended up booking them through the...
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Trusted Customer
Feefo Verified
13 years ago
She was very helpful and said she would advise the supervisor that I tried to…
She was very helpful and said she would advise the supervisor that I tried to book it online but was having problems and when I called the number on the website it went to a sex hot line. I had to...
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Trusted Customer
Feefo Verified
13 years ago
The man I talked to was very difficult to understand due to his accent, however,…
The man I talked to was very difficult to understand due to his accent, however, he was extremely helpful and knowledgable. I do like booking hotels through hotels.com.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
