Easy web site, great products, great service and great customer service.
Would highly recommend.
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. I am so pleased that you found our website and customer service so good and that you would recommend us as word of mouth is by far the best kind of advertising.
Jamie Welch
Dealing with the company was excellent, they let me know when the delivery was due and was prompt in doing so. However, the driver did not call before hand and although he was polite, he did not like...
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HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review and I am pleased that you found our company excellent however I will be speaking to our couriers regarding this driver. Our bed bases are made to a standard size when on legs but we are always happy to change sizes when required.
Jamie Welch
Quick delivery and cheerful delivery man although only one man
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. As agreed we are replacing the headboard as the stitching line was not straight. I am pleased from our phone call that you are so pleased with the beds.
Jamie Welch
service good but not convinced as to the quality of mattress
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. As discussed should you be in any doubt we will happily replace the mattress for you. We have agreed to change the base although it was ordered incorrectly.
Jamie Welch
Clear, easy to use website and online purchase mechanism. A friendly email advising on order status and delivery schedule extremely helpful, allowing preparation and ensuring resources available to...
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HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review and I am so happy that you found the whole experience so good and that the feed backs on the comfort have been so positive.
Jamie Welch
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
