Service and delivery of the mattress was excellent. Customer services were very informative and the mattress got delivered within a week.
Product reviews
Lovely firm and comfortable mattress
Very good quality. Very deep so on a double mattress you do need king size sheets as it has an attached topper on top of the mattress itself so this makes it extr
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Trevor Lamacraft
3 days ago
Date of purchase: 21/06/2024
What Trevor Lamacraft said about HotelContractBeds:
good service
Jamie Welch
HotelContractBeds
3 days ago
Thank you for your review, we are pleased you found the service good.
Product reviews
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Trusted Customer
4 days ago
Date of purchase: 18/06/2024
I bought a mattress from Hotel Contract Beds that collapsed just after a year despite being used for about 100 nights. I was told it was out of warranty and the company only relented when I pointed ou
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Jamie Welch
HotelContractBeds
3 days ago
Thank you for your review, this is not true. The mattress was 2 years out of guarantee and as explained we would not be able to replace FOC but were happy to exchange under a warranty charge or you could reselect to a different product and pay the difference. We did not say no at any time. Regarding the consumer law, this would not have been covered due to the length of time that the mattress was out of guarantee.
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Trusted Customer
10 days ago
Date of purchase: 11/06/2024
Great service. Good easy to use website. Very prompt delivery. Good response to pre purchase query.
Product reviews
Does what is says on the tin 👍
Lucky enough to get to try this bed on holiday so ordered one as soon as I got home from hotel contract beds . Great company, great bed. They were efficient and the website made it easy to order. E
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Does what is says on the tin. Perfect for a zip and link bed. 👍
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Trusted Customer
14 days ago
Date of purchase: 29/05/2024
Comfortable beds with a nice deep mattress. Very happy with the service supplied by the company.
Jamie Welch
HotelContractBeds
11 days ago
Thank you for your review. We are pleased you found the beds comfortable and are happy with our company's service.
Product reviews
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Maurice Robinson
17 days ago
Date of purchase: 19/06/2023
What Maurice Robinson said about HotelContractBeds:
Great customer focus
Product reviews
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Paul Mullins
Np20 5bt
28 days ago
Date of purchase: 01/06/2024
What Paul Mullins said about HotelContractBeds:
After trying many types of mattresses this one was the best, would buy again and highly recommend.
Product reviews
Ordered online and delivery was great and on time, the mattress is brilliant, we had one in a hotel that we stayed in down Torquay.
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Nicola Steenkamp
Shetland
1 month ago
Date of purchase: 30/10/2023
What Nicola Steenkamp said about HotelContractBeds:
I've been buying from Hotel Contract Beds since 2017 and they have always been very helpful and supply good quality products. I will continue to use them for all my future buys.
Product reviews
We needed to replace Chelsea zip & link mattress bought from Contract Beds in 2022. These were replacing the same model we bought back in 2017. We've continued using the old ones ourselves from 2017,
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Penny MS
Edinburgh
1 month ago
Date of purchase: 08/05/2024
What Penny MS said about HotelContractBeds:
Excellent service and delivery
Jamie Welch
HotelContractBeds
1 month ago
Thank you for your review, we are pleased you found the service great.
Product reviews
It felt uncomfortably firm at first, but it soon softened into a very comfortable feel. I would recommend this mattress and advice not to be put off if it feels too firm to begin with but to give it a
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Catherine
Cheshire
1 month ago
Date of purchase: 13/05/2024
What Catherine said about HotelContractBeds:
Great service.
Jamie Welch
HotelContractBeds
1 month ago
Thank you for your review; we are pleased that you found the service great.
Product reviews
Bed was as described, as ordered, arrived on time, well packaged. Just what we wanted.
Well made, as expected, as ordered, arrived on time, well packaged.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.