My only complaint is the delivery service: I received a phone call on Tuesday 12 April, advising me that my order should have been delivered that day (I had had no prior warning), but couldn't be as...
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HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. I apologise for this and have spoken to transport and they do apologise as they were in the next town and thought as it was only a single headboard they would see if they could drop it off.
Jamie Welch
The only thing stopping this from being an excellent was the lack of communication on delivery day. It would have been very helpful if I could have received a text, phone call or email to let me know...
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HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review. I am so pleased that you find the bed comfortable. We do call ahead on delivery but I have looked into this and have to apologise as it was an agency driver and he was not doing as requested.
Jamie Welch
Product reviews
Date of purchase: 09/03/2016
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Trusted Customer
10 years ago
Delivered as stated
Product reviews
Date of purchase: 16/03/2016
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Trusted Customer
10 years ago
Would have been Excellent had communication re delivery been a little more timely
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