Took three weeks and a lot of work from the buyer to get the right mattress delivered, some of the office staff seem reluctant to push for a swift resolution until pushed again by the buyer.
HotelContractBeds
HotelContractBeds
10 years ago
Thank you for your review and I do apologise for this. The confusion cam when we were given the wrong order number for the product in the beginning hence a replacement mattress being sent in the wrong size. Please accept our apologies for this.
Jamie Welch
Easy to order online and delivery time was good. I couldn't inspect the bed on delivery as it was wrapped. Had to ring up to find out how to release the drawers as there was no instructions but the...
Great range of goods, excellent value for money, competitive prices, rapid processing and delivery of goods, exactly as ordered. First class service, couldn't recommend more highly.
Website was easy to negotiate. Plenty of information given. Easy to order what I needed and everything arrived when it was supposed to. A perfect service.
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