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HomeLet Reviews

https://homelet.co.uk
Rated
Exceptional

HomeLet has been providing a range of insurance to the UK’s private rented sector for over 25 years.

Service
4.7
/5
Product
0
/5

5

4

3

2

1

423

80

9

7

12

531

ratings over the past year

Displaying all 11,179 reviews
Trusted Customer
10 years ago
Date of purchase: 06/04/2015
Customer Service was excellent, very friendly and professional.
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Trusted Customer
10 years ago
Date of purchase: 27/03/2015
It is quick and easy service to set up
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Trusted Customer
10 years ago
Date of purchase: 29/03/2015
ok
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
NOT a good website.....it did not get up to date with decisions made as a…
NOT a good website.....it did not get up to date with decisions made as a result of a telephone conversation ...so have had to resort to paper and snail-mail.
Trusted Customer
10 years ago
IMPROVE the website by 100%
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HomeLet
HomeLet
10 years ago
Thank you for taking the time to provide us with your feedback. We're very sorry to hear you have had issues with our website, we have looked into this and are working with IT to understand what has happened in this case. We have re-sent your policy, please contact us on 0330 333 7190 if you have not received your documents by post or email. Kind regards, The HomeLet Team
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Trusted Customer
10 years ago
Date of purchase: 31/03/2015
I have spoken with 3 members of staff and all have been most helpful.
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Trusted Customer
10 years ago
Date of purchase: 29/03/2015
Made easy and understandable
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Trusted Customer
10 years ago
Date of purchase: 30/03/2015
I'm very pleased with the service and they was very polite on the phone
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Trusted Customer
10 years ago
Date of purchase: 30/03/2015
I did ask to have papers sent to me as well as having them online. But…
I did ask to have papers sent to me as well as having them online. But they still have not arrived. (9th April) Other than that on-line service was good and so was phone service, very polite and...

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HomeLet
HomeLet
10 years ago
Thank you for taking the time to provide us with your feedback. We are pleased to hear you are happy with our product. You may be pleased to know there is a new tool available on our website which allows customers to compare all of the buy-to-let landlord insurance products that are available in the market. This feature is a fully independent view of the market, which is managed by Defaqto, an independent financial research company. We're very sorry to hear you haven't yet received your policy, we have looked into this and your policy was sent to you via post and email on the day you purchased this insurance. We have sent your documents again today in case. Please contact us on 0330 333 7190 if you have not received these within the next few days. Kind regards, The HomeLet Team
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Trusted Customer
10 years ago
Date of purchase: 30/03/2015
Really happy about the the services provided by Homelet. The staff Is really kind and…
Really happy about the the services provided by Homelet. The staff Is really kind and helpfull
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Trusted Customer
10 years ago
Date of purchase: 30/03/2015
Homelet telephone and intenet service good, when i purchased this product, BUT how good will…
Homelet telephone and intenet service good, when i purchased this product, BUT how good will they be if I have to make an insurance claim?
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About HomeLet
With over 25 years in the industry, HomeLet is one of the leading sources of support for the UK’s vibrant private rented sector. As the UK’s largest referencing firm, we provide fast, accurate and reliable tenant references to landlords and letting agents, helping them get the very best tenants for their properties. Landlords. We understand the risks landlords face... and the huge impact they can have. Our range of specialist insurance policies, just for landlords, provides comprehensive cover at a competitive price. Tenants. We provide tenants with specialist insurance that’s designed to protect their own personal possessions and cover their liability as a tenant, against loss or damage to the landlord’s property.
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03303337126
Hestia House, Unit 2 Edgewest Road, Lincoln, Lincolnshire, LN6 7EL, United Kingdom
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About HomeLet
With over 25 years in the industry, HomeLet is one of the leading sources of support for the UK’s vibrant private rented sector. As the UK’s largest referencing firm, we provide fast, accurate and reliable tenant references to landlords and letting agents, helping them get the very best tenants for their properties. Landlords. We understand the risks landlords face... and the huge impact they can have. Our range of specialist insurance policies, just for landlords, provides comprehensive cover at a competitive price. Tenants. We provide tenants with specialist insurance that’s designed to protect their own personal possessions and cover their liability as a tenant, against loss or damage to the landlord’s property.