I had an issue trying to pay outstanding holiday balance online, when I phoned the staff were very efficient and helpful.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for the feedback, we are currently working to improve the website so we can take payments online but unfortunately this is not ready yet. You can always come on our live chat and we can call you to make a payment.
I am glad you had a fantastic holiday and hopefully we can help you book your next one soon!
Good Morning
Thank you for your feedback. I am pleased you found booking with us straightforward, and that our staff were very helpful.
It sounds like you had a great time in Tenerife, and the Paradise Park does sound lovely.
I do hope you consider booking with us in the future.
Kind regards
Jane
Holiday Hypermarket
Good Morning
Thank you for your feedback. I am pleased you received good service from us, and everything went well.
It looks like you had a great time in Zante, and hope you consider booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Good Morning
Thanks for your comments, they are very much appreciated.
I am pleased you got a great deal for your holiday in Rhodes, and that you had an excellent holiday.
The Cosmos Maris Apartments, certainly do sound lovely, and hope you consider us for your next holiday there.
Kind regards
Jane
Holiday Hypermarket
Good Morning
Thank you for your feedback. I am so pleased that everything went well when booking your holiday with us.
The Iberostar Cancun does certainly sound gorgeous, you have sold it to me! I can just imagine myself lazing on the beautiful beach. I too would not want to leave.
I do appreciate your comments, and hope that you consider booking your next holiday with us.
Kind regards
Jane
Holiday Hypermarket
Easy to use website & helpful people when on the phone
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for your feedback. It’s nice to know you found our website easy to use and when you called our call centre staff answered all your questions promptly. Sounds like the hotel was an ideal choice for you and we hope you enjoyed every aspect of it. We look forward to helping you plan your next holiday really soon.
Kind regards
David
Holiday Hypermarket
Thank you for the feedback. It’s nice to hear you didn’t experience any issues with your holiday and we hope you had a lovely time.
Kind regards
David
Holiday Hypermarket
Could login in my manager my booking on the thomson website, called the 0845 number from my mobile and waited 20mins for someone to answer and advice not to worry, do it at the airport
Trusted Customer
12 years ago
Not bad overall, could be better
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your feedback.
I am sorry you had difficulties logging in to Thomson, the manage your booking facility is for holidays booked directly on the Thomson website.
It is frustrating having to wait so long for a drink, even though it was quiet. I can understand that would have an inpact on your holiday enjoyment.
I do hope however you managed to enjoy your holiday in Crete, and hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
Very good value for money, booking process was simple and quick. The flights and the accommodation were faultless
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your comments. I am very pleased that you found your holiday very good value for money, and that the booking process was easy and fast.
The Dias apartments sound perfect, the location is amazing. I now need to visit and meet Mama! The free wi-fi is always a bonus. It is good that you managed to explore Rhodes on the buses, it is a great way to get around.
I do hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
Good Morning
Thank you so much for your feedback. I am happy that you found our site easy to use and received good communication from us, when booking your holiday to Ibiza with us.
Ibiza is a lovely island, and I am so pleased that you enjoyed your holiday in Cala Llonga, the hotel sounds amazing. I am pleased you managed to have a nice relaxing holiday.
I do hope you consider us for your next holiday.
Kind regards
Jane
Holiday Hypermarket
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.