Good Afternoon,
Thank you for your brilliant feedback. I'm pleased to hear everything went straight forward from the start for you. It sounds like you had a fab time in Majorca with friendly staff, the holiday advisors were helpful towards you as well.
Look forward to you booking again with us.
Lynn
Holiday Hypermarket.
One phone call as tickets not arrived and received by email same day
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Afternoon,
Thank you for your feedback. I'm pleased you got sorted with your tickets, we do have a Live Chat in place, where we can get you the information needed, saving you on a phone call in the future. It is lovely to hear you had a lovely holiday.
Hope we can assist you in your next holiday abroad with us.
Lynn
Holiday Hypermarket.
Good Afternoon,
Thank you for your comments. I'm pleased you didn't have problems when booking online. Hope you had a lovely holiday.
Look forward to you booking with us again in the near future.
Lynn
Holiday Hypermarket.
Good Afternoon
Thank you for your feedback. It is lovely to hear you had a great holiday with a quiet resort, clean hotel and lovely pools.
Hope we can be of service again for you in the future.
Lynn
Holiday Hypermarket.
Efficient service. Queries asked regarding towel hire responded too within a couple of hours. Would use them again.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning
Thank you for your fab feedback. It's lovely to hear you received an efficient service. I'm glad your hotel met your expectations when you arrived, good choice of food and friendly staff.
Hope we can assist you again on your next holiday.
Lynn
Holiday Hypermarket.
Unhelpful when ringing customer service line, rude staff with an attitude problem one girl in particular who was extremely rude to my partner
Trusted Customer
12 years ago
Unhelpful when ringing customer service line, rude staff with an attitude problem one girl in particular who was extremely rude to my partner
We were told before we departed that we had to pay £28 for a balcony which was in fact false advertising as every room had a balcony be it a small one.
Several pieces of furniture in the room were broken
The hotel absolutely stunk of sewage in all outside areas
We waited over an hour for a pizza which takes 4 1/2 minutes to cook in a clay oven
Not enough sun loungers for the guests
Staff were rude with a disgusting attitude...rude to customers, arguing with customers and arguing with each other. They would shout at customers in Arabic when asking for a fresh drink when previous ones were flat and warm
We spent a fortune on food and soft drinks as we couldn't stomach the "food" that was provided and the drinks were warm and flat with filthy glasses
All round disappointing holiday...myself and my partner were ill for the majority of the holiday if a holiday is in fact what you could call it!!
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for sending your feedback from your recent holiday. I am very concerned to hear of your experience on holiday and I would recommend putting your full complaint in an email to us so we can take this up with the tour operator.
If you would like to discuss this further and have the email address to send in your complaint please call our customer service department as soon as possible. Thank you.
Excellent booking
Excellent customer support wen I telephoned
Good variety of food from morning til night
Friendly helpful staff
Entertainment staff gave u plenty to do or left u to chill if you...
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Trusted Customer
12 years ago
Excellent booking
Excellent customer support wen I telephoned
Would highly recommend fethiye to anyone old or young
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for your brilliant feedback. I'm pleased to hear you received an excellent service. It sounds like you had a great holiday with good variety of food, friendly staff and lovely clean hotel.
It sounds like you would return in the future.
Look forward to you booking again with us.
Lynn
Holiday Hypermarket.
Good Morning,
Thank you for taking the time to write a review,
I am pleased you had a lovely holiday and I do hope we can be of assistance in the future.
Kind regards
Faye
Holiday Hypermarket
easy to book with excellent discounts and helpful staff.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for the fab feedback!
It's lovely to hear you found the booking process easy and got yourself a good deal.
It really sounds like you had a brill time away and I do hope the bar service never spoilt your overall enjoyment of the holiday.
I hope we can arrange your next trip away.
Kind regards
Faye
Holiday Hypermarket
Fantastic holiday, quick and easy to book, thank you :)
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Good Morning,
Thank you for the lovely feedback!
I am pleased you found the whole booking process quick and easy.
It really sounds like you had a fantastic time and enjoyed your holiday.
I hope we can book your next adventure.
Kind regards
Faye
Holiday Hypermarket
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.