Holiday Gems is no longer an active Feefo customer
Displaying all 6,855 reviews
Trusted Customer
Feefo Verified
3 years ago
OK
Very helpful staff .But need to check the places they are advertising as the room is clean but dated doors falling off doors all worn out on bottom of door could be better .
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MS
Mrs Barbara Smith
Feefo Verified
Milton Keynes
3 years ago
What Mrs Barbara Smith said about Holiday Gems:
Holiday gems would recommend and use again
Good service
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Trusted Customer
Feefo Verified
3 years ago
Dealt with everything competenily and professionately.
As below competently and professionately
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MH
Mr Nigel HART
Feefo Verified
3 years ago
What Mr Nigel HART said about Holiday Gems:
Everything went smoothly whilst booking. Hopefully this will continue until we leave for our holiday. So far so good. We can look forward to our holiday we confidence.
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MW
Mr Charles Walton
Feefo Verified
Andover
3 years ago
What Mr Charles Walton said about Holiday Gems:
Would book again no worries at all
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Trusted Customer
Feefo Verified
3 years ago
Good experience
Smooth process f booking the holidays. Easy to choose and clears explanations. There was an after booking issue, but the representative was amazing and swiftly resolved the problem. This is my second...
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Trusted Customer
Feefo Verified
3 years ago
Great prices and helpful
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Trusted Customer
Feefo Verified
3 years ago
Good service, fair price
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MB
Mr Michael Bingham
Feefo Verified
Barnsley
3 years ago
What Mr Michael Bingham said about Holiday Gems:
Great prices and excellent customer service
You can actually speak to these guys if you have any problems on the phone,quite rare nowadays,also they are always a little cheaper than anyone else,been using them for a few years now
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Trusted Customer
Feefo Verified
3 years ago
Just No - Thank You
We booked separately but part of a group. We booked at the same time, on line, chose our flight seats and everything and paid. We then had an email saying it would be confirmed by telephone. The...
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Review Team
Holiday Gems
3 years ago
Since you ticked to accept the terms and conditions of the website and how it operates, we are disappointed with the comments here. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to proceed at this new price. Booking separately does mean that each booking has to be dealt with separately by us and we regret you did not realise the potential implication of that.
Trusted Customer
3 years ago
Thanks, so make sure you read Ts&Cs. I’m sorry we weren’t appreciated as booking as a group. Just as an added point for everyone, I went through the booking process on my iPad whilst speaking to the agent, we clicked on things at the same time, my price was still £200 different to the one being quoted by the agent as apparently I still hadn’t got live prices - so what you see is definitely what you don’t get price wise. So yes, book with this company, but expect an inflated price.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
