The accommodation was clean and very comfortable. The hot tub was excellent and worth the extra cost.
We unfortunately were let down by the WiFi which we could not use in the caravan and then had to...
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Product reviews
Emily
Hoburne
7 years ago
We are delighted that you enjoyed your break and you enjoyed the use of the hot tube and you enjoyed our excellent facilities, I am sorry to hear that you were having trouble with the wifi, we are in the middle of a wifi survey with our provider so I am hoping that this can be rectified as soon as possible.
We really enjoyed our stay for three nights. The facilities are great and the caravan was very clean and tidy. The evening entertainment was okay, but a bit repetitive. I think the crazy golf is...
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Susan
Hoburne
7 years ago
Thank you for your kind feedback and recommendations. Sorry you felt Adventure Golf was expensive the scorecard does offer guests 10% discount on food and drink purchased in our café and 10% discount on a second game. I look forward to welcoming you back for another stay soon.
Product reviews
Date of purchase: 20/08/2018
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Trusted Customer
Feefo Verified
7 years ago
Good location
Nice food
Negative no umbrella on tables
Appt need updating .
Vicky
Hoburne
7 years ago
Thank you for your review, with Hoburne Naish being on the cliff top and only a short distance to the new forest the location is just one of the reasons our guests return. We hope to see you again soon
Rapidly going downhill.
Entertainment team are very poor.....Although outside acts were very good.
Caravan wasn't what we booked and wasn't cleaned very well.
Product reviews
Emily
Hoburne
7 years ago
Thank you for your comments regarding your stay, we are sorry to hear that the entertainment did not met your expectations and that your caravan was not clean, if we had of known this at the time we would have rectified and sent our Housekeeping manager over.
Date of purchase: 20/08/2018
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Customer
Feefo Verified
7 years ago
What Customer said about Hoburne:
Very friendly staff, main areas clean, we had a 4 bed lodge it was very clean with plenty of space to put all our things.
Vicky
Hoburne
7 years ago
Thank you for your review, I am thrilled to read that team here at Hoburne Naish have left a lasting impression and that your Solent lodge met all of your family's holiday requirements.
Lovely clean caravan although sofa did have a few stains on it. Nice little welcome box of tea bags , coffee etc. All facilities on the site were lovely and clean . Very helpful staff on reception .
Susan
Hoburne
7 years ago
Thank you for your feedback I am very pleased you enjoyed your stay with us at Hoburne Bashley and I will be passing your kind comments to my Reception team. Please come and visit us again soon.
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Date of purchase: 20/08/2018
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Customer
Feefo Verified
7 years ago
What Customer said about Hoburne:
The camp was spotless and very nicely decorated , the only down side was our caravan was the furthest away from the facilities so had to drive as we had a wheelchair to push
The caravan was...
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Vicky
Hoburne
7 years ago
Thank you for your review, I am pleased to read that your caravan exceeded your expectations on arrival. Our lodge accommodation is the closet style of property to the main facility's, this may be helpful when booking again in the future.
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Date of purchase: 20/08/2018
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Customer
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7 years ago
What Customer said about Hoburne:
Lodge in good condition. When we had maintenance issues they were sorted straightaway.
Vicky
Hoburne
7 years ago
Thank you for your review. I am pleased to see that the issues you had were dealt with promptly
Product reviews
Vicky
Hoburne
7 years ago
I apologise that the entertainment did not meet your holiday expectations. the team on reception will point our guests in the direction of the what's on board as the activity's are subject to change and the board is the most up to date information. The Hoburne hosts will always be around during the day to meet and great our guests and will provide unplanned activity's such as face painting as an extra.
Lovely location with great access to beach. Clean and pleasant site and facilities. Really valued our Meadow lodge as free upgrade from caravan. Thank you!
Vicky
Hoburne
7 years ago
Thank you for your review, I am thrilled that the meadow lodge exceeded your holiday expectations.
Product reviews
Vicky
Hoburne
7 years ago
Thank you for your feedback and I apologise that you felt the team here were not as helpful and friendly as they could have been. All team members take part in a wide range of customer service training so I will be sure to look into this. I will pass on your kind words to Rob who helped your son.
Date of purchase: 20/08/2018
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Trusted Customer
Feefo Verified
7 years ago
Lovely stay, friendly staff
Emily
Hoburne
7 years ago
Thank you for your positive comments about our park and team here at the Cotswold.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.