Caravan wasn't cleaned properly we had to ask for oven dishes to cook with and the entertainment at the club house was poor.
Vasco
Hoburne
7 years ago
Thank you for choosing Devon Bay
for your holidays, we have noted your feedback and we will follow up, as we work hard to offer
our very best to all of our guests. If we can be of further assistance please do not hesitate to contact us.
What a lovely site. Beautifully positioned right next to the sea. First class amenities in the leisure centre- the swimming pool was excellent. At the time we visited the children had gone back to...
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Courtney
Hoburne
7 years ago
Thank you for your lovely 5* review!
We are very lucky to be positioned in this beautiful part of Somerset, perfect for exploring the area.
I am glad to hear that you enjoyed all our facilities.
I have passed on your comments to our new touring warden, I am sure she will be pleased!
I do appreciate that some dog owners are more responsible than others, and that this had somewhat hindered your holiday experience. We are currently in discussion about the dog charge, and any possible changes would be implemented in 2019.
We hope to see you again in the near future, if you would like to find out more about holiday home ownership here at Blue Anchor than please ring 01643 353102
Accomodation was only 12 months old so was lovely and so nice having a new accomodation which was dog friendly.
Lovely surroundings but only thing I would improve is the appearance of the patio bins...
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Product reviews
Date of purchase: 07/09/2018
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Customer
Feefo Verified
Wigston, Leicester
7 years ago
What Customer said about Hoburne:
I have always had excellent accommodation when booking with Hoburne holidays but the Lily Lodge with hot tub was so much more than expected. The lodge was so spacious and airy and the decking was...
Lovely and friendly staff
Very clean site and caravan
Courtney
Hoburne
7 years ago
Thank you for your 5* review.
I am happy to hear you found our site and caravan to be very clean. Our grounds and housekeeping team work very heard to ensure the highest standards. I have passed your comments onto our staff.
Kind regards,
Courtney
Product reviews
Date of purchase: 07/09/2018
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Trusted Customer
Feefo Verified
7 years ago
Only marred by not getting the lodge shown on Hoseason's website - which the receptionist at Hoburne told me immediately I checked in was illustrative only but was misleading.
Doublebois Managers
Hoburne
7 years ago
Dear guest
Thank you for your review, we hope to see you again soon.
Product reviews
Doublebois Managers
Hoburne
7 years ago
Thank you for your comments, we will look into this.
Date of purchase: 03/09/2018
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Trusted Customer
Feefo Verified
7 years ago
Overall a very nice caravan, clean and spacious. Noisy during the week because of a nearby timber yard. Facilites were very good. Would have liked the pool to open earlier.
Emily
Hoburne
7 years ago
Thank you for your feedback, I am pleased that the caravan was clean and spacious and that you enjoyed the use of the facilities.
Site ok. Location ok. Caravan itself not good at all & very disappointing for the amount paid. As we checked out lady on reception did list down what I said was wrong with it.
1) I cleaned it when...
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Courtney
Hoburne
7 years ago
Thank you for your comments, we do like to hear all kinds of feedback. I would like to apologise that we failed to met the expectations of your holiday experience.
I have passed your concerns on to our housekeeping team in regards to the cleanliness.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
Thank you for choosing Devon Bay for your holidays, we have noted your feedback and we will follow up, as we work hard to offer our very best to all of our guests. If we can be of further assistance please do not hesitate to contact us.
Best wishes,
Team Devon Bay