Clean the unit properly. For a relatively new unit, it smelt of cigarette smoke on arrival. We tracked this down to the bin which looked liked someone had been sick in it. Oven also dirty. Once...
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Product reviews
Emily
Hoburne
7 years ago
Thank you for your feedback, firstly let me apologise that the accommodation was not to the Hoburne standard upon arrival , however I am pleased that the team rectified it in the end. I have passed your feedback to our Leisure Manager. We hope you come back and see us again in the near future.
Date of purchase: 01/10/2018
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Feefo Verified
7 years ago
What Customer said about Hoburne:
I found the park very pleasent with good amenities and good value for money very helpful staff
Courtney
Hoburne
7 years ago
Thank you for your feedback. Our teams work very hard to provide our usual high standards, I am glad to hear this is reflected in your review. I shall pass on your lovely comments to the team.
The staff at the Blue Anchnor Hoburne site are just so polite and friendly. If you require any help or advice they are more than happy to assist you. The caravans on Hoburne are top of the range....
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Courtney
Hoburne
7 years ago
Thank you for your lovely review. I am glad to hear that our team were able to assist you with help or advice, we endeavour to provide outstanding services. Its so nice to hear that the caravan you stayed in was perfect for you and that you had an amazing sea view!
We are very lucky here to be situated in such a perfect area for exploring the local sights, I am happy yo hear you got to experience the railway!
The site itself was beautifully maintained and very clean. However, we felt that the caravan, although it had the same wheelchair friendly features as last year (we stayed at Blue Anchor) it was...
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Richard
Hoburne
7 years ago
I have passed on your comments to the Entertainments Manager to ensure that the program reflects the profile of guests that are attending during the evening and I agree it should be age appropriate . Thank you for taking time to feedback your thoughts.
Product reviews
Richard
Hoburne
7 years ago
I am sorry that you felt the caravan was not up to our usual high standards and I will ask the Housekeeping Manager to review the standards in that particular unit .I will also arrange for the slope in the bathroom to be looked at as I appreciate that it can be frustrating if the water dopes not drain away.
Richard
Hoburne
7 years ago
Thank you for the positive comment with regards the site .
It was our first time at Hoburne Blue Anchor, and we really did have a great time. It was an excellent location, and we had a requested a caravan with a view of the railway- which we got!
The...
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Courtney
Hoburne
7 years ago
Thank you for your lovely comments. I am happy to hear that we were able to accommodate your request for a railway view.
We are situated in such a perfect place for exploring the rest of Somerset and Exmoor, I am glad you were able to use this to your advantage.
Our teams across park work very hard to keep our high standards and I am happy to see this reflected in your review.
The lodge wasn’t the cleanest; we specifically got a caravan with a hot tub which we couldn’t use on the first day - wasn’t happy about that. Pool closed at 7 which is quite early. Nice staff but not...
We have stayed on this site for 27 years and come back every year now with the grandkids we love it . It's well kept caravans are clean and tidy staff are friendly and helpfull entertainment for the...
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hoburne have eight top quality Holiday Parks to choose from, offering something for everyone with facilities and customer service aimed at surpassing the highest expectations. Parks are located across the South and South West of England in Gloucestershire, Dorset, Devon, Cornwall and Somerset.